New

Healthcare Call Center Representative

TEKsystems
$19.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Colorado, Fort Collins
Jun 28, 2025
Job Description * Call center environment - centralized RCM and Billing calls for all offices across colorado * Work from a queue to take inbound calls to respond to patient billing questions * Will also work through incoming emails during downtime on calls and make outbound calls to respond to voicemails * Provide accurate and relevant information to patients regarding insurance billing, insurance benefits and coverages, co-payments, deductibles, coinsurances, and outstanding balances due from prior or upcoming appointments/dates of service * Take patient credit card payments, process them via credit card terminal and post accurately to the practice management system * Evaluate patient inquiries and provide accurate, proper, and timely solutions * Maintain patient records (application of notes, demographic updates, etc.) in the practice management system accurately Qualifications * Min 6 months healthcare experience that's patient facing & involves payments * Understand prior authorization process, how to explain EOBs, what a patient is responsible for vs what insurance is responsible for * Minimum 1 year total call center experience Pay and Benefits The pay range for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Fort Collins,CO. Application Deadline This position is anticipated to close on Jul 5, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.