New

Desktop Support Technician

TEKsystems
$18.00 - $20.00 / hr
life insurance, sick time, 401(k), retirement plan
United States, Wisconsin, Waukesha
Jun 28, 2025
Desktop Support Technician (Part-Time) Location: Onsite in the Waukesha, WI area Schedule: Flexible part-time (choose between 4 hrs/day, 5 days/week or 8 hrs/day, 2 days/week) Hours: Must fall within Monday-Friday, 8 AM-5 PM Travel: 2 weeks of paid training in Indianapolis About the Role Join a collaborative support team where you'll play a key role in resolving overflow technical issues and ensuring smooth day-to-day operations for end users. You'll work closely with a team of experienced technicians in a dynamic, enterprise-level IT environment. This is a part-time, flexible opportunity-ideal for tech professionals looking to stay sharp, build experience, or balance other commitments. What You'll Do * Provide hands-on desktop support for Windows and Mac environments * Troubleshoot hardware, software, and printer issues * Assist with imaging, deployment, and migration tasks * Support Active Directory and Office 365 environments * Deliver excellent customer service and technical support * Collaborate with internal technical teams to resolve escalated issues What We're Looking For * Proven experience in desktop support and troubleshooting * Strong customer service mindset * Familiarity with Windows 10, Office 365, Active Directory, and ticketing systems * Bonus: Experience with Mac, Linux, printer support, or A+ certification Top Skills * Desktop Support Experience * Troubleshooting Expertise * Customer Service Excellence Why You'll Love It * Flexible part-time schedule * Exposure to enterprise IT systems and cross-functional collaboration * Supportive and flexible management * Opportunity to grow your skills in a fast-paced tech environment Pay and Benefits The pay range for this position is $18.00 - $20.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: * Medical, dental & vision * Critical Illness, Accident, and Hospital * 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available * Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term disability * Health Spending Account (HSA) * Transportation benefits * Employee Assistance Program * Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Waukesha,WI. Application Deadline This position is anticipated to close on Jul 11, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.