Support and Sustainment Specialist

Continental Electronics Corporation is a leading provider of RF technologies and innovative solutions with over 75 years of proven performance. CEC has experienced significant recent growth and has established itself as the go-to supplier for a diversified product line supporting a wide spectrum of markets from commercial products, military customers, to space research laboratories.

The Support and Sustainment Specialist will participate in the design and development of new products as well as the sustainment of legacy equipment in the field. This is a customer facing-role in which the specialist is part of a cohesive team of CEC and customer technical personnel responsible for communications products specific to the customer's applications.

You will work from and create engineering documentation and verbal instructions, under some supervision with autonomy. Requires travel in the US and internationally. Travel requirement is based on active projects in-house.

• Recognizes design problems and errors and takes corrective action
• Create and modify design documentation including CAD drawings
• Interfaces effectively with other organizations such as Purchasing, Marketing, Service and Quality Assurance as needed to carry out responsibilities
• Prepares inspection reports for returned items from the customer
• Monitors the progress of product inspection, testing and root cause analysis to ensure that technical problems are resolved
• Coordinates and performs field service assessments
• Coordinates the creation of service and test procedures and reports
• Ensures that all documentation is accomplished and in proper form
• Assists engineering management in developing proposals for new technical programs which will lead to new or improved products
• Recommend changes or modifications to improve the operation or the quality of electronic or mechanical products and equipment
• Assists manufacturing and technical personnel with installation of new or modified equipment in-house and at customer's facility to ensure full functionality according to specifications
• Reviews performance reports and documentation from customers and field representatives and inspects malfunctioning or damaged product to determine nature and scope of problem
• Coordinates problem resolution with engineering, customer service, and other personnel to expedite repairs
• Provides on-site technical assistance to help troubleshoot and repair equipment
• Provides a communication link between the customer and the company to help ensure that effective service is provided to the customer
• Uphold the company's core values of Integrity, Innovation, Accountability, and Teamwork.
• Demonstrate behavior consistent with the company's Code of Ethics and Conduct.
• It is the responsibility of every employee to report to their manager or a member of senior management any quality problems or defects in order for corrective action to be implemented and to avoid recurrence of the problem.
• Duties may be modified or assigned at any time to meet the needs of the business.

• 8 years related experience, Associates degree in related technology or equivalent technical training preferred, or the combination of training and related experience
• Must be a US citizen due to government contracts
• Recent active DoD Secret Clearance or the ability to obtain one
• Must be able to travel inside and outside the US as needed
• Must be proficient writing and speaking English

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl and talk or hear. The employee is occasionally required to sit. The employee must regularly lift and /or move up to 50 pounds and occasionally lift and/or move up to 100 pounds.

Please review our benefits here: Life at OSI

The specific programs and options available to any given employee may vary depending on eligibility factors such as geographic location and date of hire. Please note that the salary information shown above is a general guideline only. Salaries are based upon candidate experience and qualifications, as well as market and business considerations.

NOTICE TO THIRD PARTY AGENCIES

OSI Systems, Inc. and its subsidiaries (collectively "OSI") does not accept unsolicited resumes from recruiters or employment agencies. If any person or entity, including a recruiter or agency, submits any information, including any resume or information regarding any potential candidate, without a signed agreement in place with OSI, OSI explicitly reserves the right to use such information, and pursue and/or hire such candidates, without any financial obligation to the person, recruiter or agency. Any unsolicited information or resumes, including those submitted directly to hiring managers, are considered and deemed to be the property of OSI.

Equal Opportunity Employer - Disability and Veteran

Know Your Rights

Poster Link:

https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf

OSI Systems, Inc. has three operating divisions: (a) Security, providing security and inspection systems, turnkey security screening solutions and related services; (b) Healthcare, providing patient monitoring, diagnostic cardiology and anesthesia systems; and (c) Optoelectronics and Manufacturing, providing specialized electronic components and electronic manufacturing services for original equipment manufacturers with applications in the defense, aerospace, medical and industrial markets, among others.