SLC Loan Servicing Officer I

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Job Title: SLC Loan Servicing Officer I
Department: Specialty Lending Center

We are looking for SLC Loan Servicing Officer I to join the Specialty Lending Center team at Open Bank. The SLC ("Specialty Lending Center") Loan Servicing Officer will be responsible for supporting daily operations of warehouse lending by managing loan boarding, funding transactions, wire requests, and collateral documentation. This role ensures accurate, timely processing of loans and settlements while maintaining strict compliance with the Bank's policies, regulatory requirements, and risk controls.

Key Responsibilities:

• Execute funding transactions, including credit line advances, with a high level of accuracy and timeliness.
• Perform daily loan servicing duties, including balancing loans with General Ledger accounts, block posting, and generating system reports.
• Process new warehouse loans, including booking and funding activities.
• Prepare and submit outgoing wire requests to the Wire Department accurately and promptly.
• Handle collateral documentation by receiving, processing, ensuring safekeeping, and coordinating timely release to investors.
• Process daily settlements and monitor incoming wire transfers to ensure accuracy and proper allocation.
• Maintain effective and consistent communication methods to ensure seamless workflow and operational continuity within the team.
• Collaborate with other lending operations teams to share best practices and ensure cohesive interdepartmental processes.

Requirements/Qualifications:

• Bachelor's degree in Business Administration or related field or equivalent work experience required.
• Minimum 3 years of experience in banking and/or lending required.
• Ability to retain broad knowledge of lending tasks.
• Good written and oral communication skills; ability to communicate effectively and project a professional image when giving and taking information in writing, in person, and over the phone.
• Ability to respond effectively to the most sensitive inquiries or customer complaints.
• Accurate typing/keyboarding skills; basic computer skills, including the use of word processing, spreadsheet software applications, core banking process systems, e-mail and on-line banking programs.

Employee Benefits & Perks

• Medical, Dental, & Vision: Open Bank offers medical, dental, and vision insurance for all full-time employees and their immediate family members. Employees become eligible for insurance benefits on the first of the month following their hire date.
• Life, Accidental Death & Dismemberment, & Long-Term Disability: Open Bank pays 100% of the cost.
• Flexible Spending Account (FSA): Tax-advantaged financial accounts are offered for employees to pay for eligible out-of-pocket expenses (health, dependent care, transit, and parking) with pre-tax dollars.
• 401(k) Retirement Savings Plan: Open Bank matches 100% of the first 6% of employees' contributions. Employees are eligible to participate on the first of the month following 90 days of employment.
• Paid Time Off (PTO): Employees begin to accrue PTO hours at the time of hire to use for vacation, illness, or other personal reasons.
• Employee Assistance Program (EAP): The EAP offers counseling sessions, online tools and resources, and legal and financial guidance for employees and their family.
• Company Paid Lunch: Open Bank provides company paid lunch twice a week.

To view current job openings, please visit Open Bank Careers Page: https://myopenbank.com/about/#