EPIC Environment Manager

Presbyterian Healthcare is hiring a EPIC Environment Manager to defines, develop, and implement the Epic change control and optimizes the change management processes for the Epic IT Teams.

The EPIC Release Manager coordinates key Epic environment activities, including Epic updates, upgrades, and build migration between the Epic environments, serving as a liaison between the Epic application teams and the Epic infrastructure teams.

Full Time - Exempt: Yes
• Job is based at Rev Hugh Cooper Admin Center
• Work hours: Days

The ideal candidate in this role will have:

• Proven experience managing Epic environments, including coordinating upgrades, updates, and build migrations across multiple instances.
• Deep understanding of Epic change control processes and demonstrated ability to optimize change management workflows for IT teams.
• Strong collaboration skills with the ability to serve as a liaison between Epic application and infrastructure teams to ensure seamless environment transitions.
• Expertise in release management, environment strategy, and Epic system lifecycle planning within a healthcare IT setting.

Join a workplace where compassion meets purpose. Apply today!

• Bachelors degree in Computer Science, Information Systems, Business Computer Systems, Business Administration, or a related field is required.
• Master's degree in a related field preferred
• 5 years EPIC experience
• Epic Certification required.
• ITIL certification preferred.

• Works closely with the Epic Data Courier Team, database administrators, hyperspace deployment administrators, and web and service server administrators
• Manages multiple Epic environments and ensures that they are maintained
• Works with subject matter experts and leadership to identify and review the appropriate technological solutions for various business needs
• Collaborates to achieve technology operations of a state-wide technology network, including electronic health records, population health, healthcare analytics, and business intelligence systems to advance the goals of the health system
• Serves as the main point of contact for technical issues and general questions related to assigned applications
• Works with Epic representatives and end users to ensure the system meets the organization's business needs regarding the project deliverables and timeline
• Escalates end-user problems to the appropriate level when necessary. Includes triaging issues to the appropriate application owner.

About Presbyterian Healthcare Services

Presbyterian offers a comprehensive benefits package to eligible employees, including medical, dental, vision, disability coverage, life insurance, and optional voluntary benefits.

The Employee Wellness Rewards Program encourages staff to engage in health-enhancing activities-like challenges, webinars, and screenings-with opportunities to earn gift cards and other incentives.

As a mission-driven organization, Presbyterian is deeply committed to improving community health across New Mexico through initiatives like growers' markets and local partnerships.

Founded in 1908, Presbyterian is a locally owned, not-for-profit healthcare system with nine hospitals, a statewide health plan, and a growing multi-specialty medical group. With nearly 14,000 employees, it is the largest private employer in the state, serving over 580,000 health plan members through Medicare Advantage, Medicaid, and Commercial plans.

AA/EOE/VET/DISABLED. PHS is a drug-free and tobacco-free employer with smoke free campuses.