Senior Technical Solutions Engineer (Multiple Positions)

Senior Technical Solutions Engineer (Multiple Positions), Databricks, Inc., Plano, TX - Provide senior-level technical support for Databricks Platform related issues and resolve any challenges involving the Databricks unified analytics platform. Provide answers to customers on everything from basic technical questions to complex architectural scenarios spanning across the entire Big Data ecosystem. Troubleshoot and resolve complex customer issues related to Databricks platform. Provide best practices support for custom-built solutions developed for Databricks customers. Deliver suggestions for improving performance in customer-specific environments. Assist with issues around third-party integrations with Databricks environment. Serve as principal point of contact for engineering and escalation teams to achieve resolution of customer issues and requests. Participate in the creation and maintenance of company documentation and knowledge articles. Participate in weekend and weekday on call rotation. May mentor more junior Technical Solutions Engineers. Telecommuting permitted. (DBxTX002)

40 hrs/week, Mon-Fri, 8:30 a.m. - 5:30 p.m.

MINIMUM REQUIREMENTS:

Master’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or a related field and one (1) year of experience in a technical support role.

In the alternative, employer will accept a Bachelor’s degree or foreign equivalent in Computer Science, Engineering, Information Technology, or a related field and three (3) years of experience in a technical support role.

Qualifying experience must include one (1) year in each of the following:

·       Designing, building, testing, and maintaining Python, Java, or Scala based applications;

·       SQL-based database;

·       Linux/Unix administration skills;

·       Hadoop/Spark in either an administrative, development or support role;

·       AWS or Azure; and

·       Distributed Big Data Computing environment.

To apply, please send resumes to USapplications@databricks.com and reference job code DBxTX002.