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Office Operations Assistant - Full Time - Days - Macomb Twp. Eastside Neurosurgery

Henry Ford Health System
United States, Michigan, Macomb Township
Jun 24, 2025

This position will require travel between both offices- St John Health Center in Macomb Township and St John Hospital Professional Building 2 Moross Rd. in Grosse Pointe Woods.

Office Operations Assistant- Eastside Neurosurgery - 40 Hours - Days

Eligible for Full-Time Benefits

Shift: Days 8:30 am to 5:00 pm. No weekends.

GENERAL SUMMARY:

Works in a customer service capacity providing administrative and clerical support to patients and customers in a medical setting.

Responsibilities:



  • Greets patients and visitors, checks patients in and out, and obtains necessary documentation. Verifies and enters demographic information.
  • Obtains and verifies insurance authorizations/precertification. Completes medical record release requests and schedules/confirms patient appointments.
  • Enters, reviews and submits charges for patient procedures and services daily. Collects co-payments and reconciles all daily reports and deposits for accuracy.
  • Provides general office and clerical support to assigned area.


EDUCATION/EXPERIENCE REQUIRED:



  • High School diploma equivalency OR 1 year of applicable cumulative job specific experience required.

    • Note: Required professional licensure/certification can be used in lieu of education or experience, if applicable.




EDUCATION/EXPERIENCE PREFERRED:



  • Previous medical experience preferred.
  • Knowledge of medical terminology.
  • Ability to work independently for fast paced physician office.

Additional Information


  • Organization: Henry Ford Health St. John Hospital
  • Department: Eastside Neurosurgery
  • Shift: Day Job
  • Union Code: Not Applicable

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