Administration Assistant/ Caseworker

*** M-F 9 a.m.- 4:30 p.m., Pay Rate $20.00 per hour***

The Salvation Army Mission: The Salvation Army, an international movement, is an evangelical part of the universal Christian church. Its message is based on the Bible. Its ministry is motivated by the love of God. Its mission is to preach the gospel of Jesus Christ and to meet human needs in His name without discrimination.

Summary/Primary Purpose: Coordinate all services of corps Social Services office, including seasonal services, in coordination with the Corps Officer(s)

Essential Duties and Responsibilities:

1. Answer phones, direct calls, and maintain office filing system.
2. Intake all clients requesting services, by phone or in person.
3. Maintain appointment calendar for all requests for service.
4. Determine need and provide emergency material assistance and/or referral, if applicable.
5. Maintain database for Food Pantry clearinghouse.
6. Maintain casework database with client information and any necessary documentation.
7. Facilitate client grievance procedures.
8. Supervise food pantry, including cleanliness, stocking of shelves and training of volunteers.
9. Maintain food pantry inventory and report to Corps Officers
10. Christmas Sign Up /Distribution
11. Responsible to acquire and oversee all volunteers for intake and distribution of services. Maintain volunteer database. Perform other Christmas duties as assigned by Corps Officer(s)
12. Per grant funding, and direction of Corps Officer(s), order fans for Summer Fan Program and coordination of pickup. Submit grant request and/or receipt for reimbursement of fans.
13. Secure volunteers to assist with collecting, packing and distribution of school supplies for Back to School program.
14. Receive and hang coats in designated area. Separate out all new coats, hats and mittens for Corps Officer(s) to distribute during Annual Coat Drive.
15. Submit Pathway of Hope, Social Service statistics to Corps Officer(s). Other statistics as requested by Corps Officers(s).
16. Composes and prepares routine correspondence, memos, letters, reports, etc.
17. Prepares casework bills for payment and Corps Officers signature before submitting to DHQ for processing.
18. Makes daily trips to the Post Office, makes bank deposits (including but not limited to, mail appeal, Sunday Offerings, and cash donations).
19. Open corps mail, process mail appeals, and banks corps deposits. Scan and submit to DHQ as scheduled.
20. Maintain and submit monthly case-management budget reports to Corps Officer(s).
21. Assist Corps Officer(s) with other office duties as needed.
22. Attend scheduled staff meetings.
23. Attend community meetings pertaining to Social Services issues.
24. Drive and assist with pickups for afterschool programming from schools
25. Driving is an essential function of the position.
26. All other duties as assigned.

Supervisory Responsibilities: Manage all volunteers for Social Services Needs.

Education and/or Experience: Bachelor's degree (B. A.) in Social Work or related field from four-year college or university, and five years related experience required, or equivalent case management and office experience.

Qualifications: The requirements listed below are representative of the minimal knowledge, skill, and/or ability required for this position.

1. Ability to be flexible and able to work on multiple projects or tasks simultaneously
2. Intermediate skills in Microsoft software to include Word, Excel, PowerPoint and Access. As

well as the ability to access payroll, timekeeping and personal data via a web-based system.

1. Administrative skills to include utilization of standard office equipment, data entry, 10-key,

attention to details and filing.

1. Good communication skills both written and spoken, and ability to maintain effective working

relationships.

1. Demonstrated ability to handle confidential matters.

Other Qualifications: Must pass all applicable background checks. Must possess a valid driver's license from the state in which you reside. Must be approved through The Salvation Army Fleet Safety Program to drive either a Salvation Army or personal vehicle on Salvation Army business. Must successfully complete Safe from Harm training within 90 days of hire, as established by The Salvation Army.

Certificates, Licenses, Registrations: N/A

Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Employee may often be required to engage in rigorous activities. Limited amount of physical effort required associated with walking, standing, lifting and carrying objects (50 lbs.)

Working Conditions: The work environment is a business office setting with office equipment, light traffic and moderate noise levels.

All employees recognize that The Salvation Army is a church and agree that they will do nothing as an employee of The Salvation Army to undermine its religious mission.