Student Services Assistant, College of the Liberal Arts

The Pennsylvania State University
paid time off, sick time, remote work
United States, Pennsylvania, University Park
201 Old Main (Show on map)
Jun 20, 2025
APPLICATION INSTRUCTIONS: CURRENT PENN STATE EMPLOYEE (faculty, staff, technical service, or student), please login to Workday to complete the internal application process. Please do not apply here, apply internally through Workday. CURRENT PENN STATE STUDENT (not employed previously at the university) and seeking employment with Penn State, please login to Workday to complete the student application process. Please do not apply here, apply internally through Workday. If you are NOT a current employee or student, please click "Apply" and complete the application process for external applicants. Approval of remote and hybrid work is not guaranteed regardless of work location.For additional information on remote work at Penn State, seeNotice to Out of State Applicants. POSITION SPECIFICS The Office of the Associate Dean for Undergraduate Studies in the College of the Liberal Arts is seeking a Student Services Assistant to support the administration of student scholarships and awards funded by approximately 500 endowed accounts. These accounts support undergraduate students through recruitment scholarships, enrichment funds, and internal awards. This position plays a role in ensuring the effective and timely distribution of awards and contributes to a college-wide career readiness initiative through student programming, targeted communications, and data-driven strategies. The Student Services Assistant will work both independently and collaboratively, utilizing a high level of professionalism and discretion, to complete this position's responsibilities, which include but are not limited to: Enter and process scholarships, prizes, enrichment, and other awards using eSteward and other university systems, review student eligibility. Monitor balances of endowment accounts, ensuring money is spent but does not go over the allotted amount. Notify student recipients of scholarships, prizes, enrichment, and other awards. Coordinate with and serve as the primary point of contact for the College of the Liberal Arts for Complete Penn State, Career Enrichment Network enrichment funding, department awards, scholarships, and prizes. Maintain and update the Liberal Arts scholarships database, act as a liaison for technical issues. Monitor and manage the Liberal Arts scholarships service account e-mail, including responding to standard inquiries Assist with promoting Liberal Arts scholarships at activities and events. After training, the Student Services Assistant will work heavily with eSteward, which is a Penn State web portal that accesses several different Penn State systems in order to award scholarships, track spending, and manage gift acknowledgments. Qualifications: Excellent communication, interpersonal, and customer service skills A genuine appreciation for working with diverse audiences Basic proficiency with Microsoft Office 365 MINIMUM EDUCATION, WORK EXPERIENCE & REQUIRED CERTIFICATIONS If filled as Student Services Assistant - Intermediate Support, this position requires: General Equivalency Diploma (GED) or High School (HS) 2+ years of relevant experience; or an equivalent combination of education and experience accepted Required Certifications: None If filled as Student Services Assistant - Support, this position requires: General Equivalency Diploma (GED) or High School (HS) No prior relevant work experience required; previous relevant work experience accepted in lieu of education. Required Certifications: None Application Instructions: To be considered, applicants must upload a resume and cover letter. Additional Information: The College of the Liberal Arts is supportive of flexible work arrangements when aligned with the ability to meet the needs of the unit and the essential duties of the position. Questions related to flexible work should be directed to the hiring manager during the interview process. BACKGROUND CHECKS/CLEARANCES Employment with the University will require successful completion of background check(s) in accordance with University policies. Penn State does not sponsor or take over sponsorship of a staff employment Visa. Applicants must be authorized to work in the U.S. SALARY & BENEFITS The salary range for this position, including all possible grades, is $34,800.00 - $55,500.00. Salary Structure - Information on Penn State's salary structure Penn State provides a competitive benefits package for full-time employees designed to support both personal and professional well-being. In addition to comprehensive medical, dental, and vision coverage, employees enjoy robust retirement plans and substantial paid time off which includes holidays, vacation and sick time. One of the standout benefits is the generous 75% tuition discount, available to employees as well as eligible spouses and children. For more detailed information, please visit our Benefits Page. CAMPUS SECURITY CRIME STATISTICS Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act and the Pennsylvania Act of 1988, Penn State publishes a combined Annual Security and Annual Fire Safety Report (ASR). The ASR includes crime statistics and institutional policies concerning campus security, such as those concerning alcohol and drug use, crime prevention, the reporting of crimes, sexual assault, and other matters. The ASR is available for review here. EEO IS THE LAW Penn State is an equal opportunity employer and is committed to providing employment opportunities to all qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you are unable to use our online application process due to an impairment or disability, please contact 814-865-1473. The Pennsylvania State University is committed to and accountable for advancing equity, respect, and belonging in all its forms. We embrace individual uniqueness, as well as a culture of belonging that supports both broad and specific equity initiatives, leverages the educational and institutional benefits of inclusion in society, and provides opportunities for engagement intended to help all members of the community thrive. We value belonging as a core strength and an essential element of the university's teaching, research, and service mission. 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