New

Patient Food Service Worker

Brigham & Women's Faulkner Hospital
United States, Massachusetts, Boston
1153 Centre Street (Show on map)
Jun 18, 2025
Schedule: Monday - Thursday: 12:00 PM - 3:00 PM Friday: 12:00 PM - 2:00 PM Patient Care Required: No Summary: The Food Service Worker supports daily food service operations through safe assembly, delivery, and service of meals to hospital patients, visitors, and staff. This role ensures adherence to sanitation and food safety standards while contributing to a positive customer experience. Essential Functions: Attend departmental meetings, in-services, and training sessions as assigned. Respond to customer needs and address concerns in a timely, courteous manner. Maintain cleanliness of work areas and ensure sanitation of equipment in accordance with HACCP standards. Exhibit a consistently positive and friendly demeanor in all interactions. Inform supervisors of product shortages, discrepancies, or operational concerns. Support departmental goals for service quality and customer satisfaction. Work across tray line, cafeteria, and kitchen areas to prepare and serve food. Assemble patient trays, serve food/beverages to retail customers, and deliver/retrieve trays from patient rooms as assigned. Clean stations, equipment, and floors following each meal service. Operate dish machines, trash compactors, and assist with general cleaning tasks such as mopping. Prepare additional food items to support tray line and cafeteria operations. Participate in regular sanitation projects as assigned. Assist in training new hires and cross-training existing team members. Education High School Diploma or Equivalent preferred Can this role accept experience in lieu of a degree? Yes Licenses and Credentials Experience Knowledge, Skills and Abilities - Staff adheres to all I C.A.R.E. Standards. - Must be able to read menu items in English (exception is the pot-washer position). - Must be able to communicate in English (exception is the pot-washer position). - Must be able to juggle multiple tasks in a fast-paced environment. - Work requires ability to push trucks and carts with food and supplies. Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Occasionally (3-33%) 35lbs+ (w/assisted device) Carrying Occasionally (3-33%) 35lbs+ (w/assisted device) Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Occasionally (3-33%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Occasionally (3-33%) Reaching Occasionally (3-33%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. By embracing diverse skills, perspectives and ideas, we choose to lead. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.