Parent Mentor Learning Center Project Manager

Lucile Salter Packard Children's Hospital at Stanford
United States, California, Palo Alto
725 Welch Road (Show on map)
Jun 18, 2025
Company Description At Lucile Packard Children's Hospital Stanford, we know world-renowned care begins with world-class caring. That's why we combine advanced technologies and breakthrough discoveries with family-centered care. It's why we provide our caregivers with continuing education and state-of-the-art facilities, like the newly remodeled Lucile Packard Children's Hospital Stanford. And it's why we need caring, committed people on our team - like you. Join us on our mission to heal humanity, one child and family at a time. Job Description This is a Fixed Term position JOB SUMMARY This paragraph summarizes the general nature, level and purpose of the job. Responsible for managing the workflow for Parent Mentor Learning Center grant deliverables. The Project Manager's primary function is to lead the strategy, reporting, tracking and execution of the National Parent Mentor Learning Center. Coordinates and manages the programming, planning, implementation and monitoring of the National Parent Mentor Learning Center and its initiatives and ongoing efforts. The PM will provide analysis, recommendations, decision support, and project management for the entirety of the project. The Project Manager will bring new and innovative ideas, techniques, and opportunities to the forefront to foster continuous improvement in strategy execution. Facilitates cross functional relationships with key stakeholders in order to align goals, strategy, and deliverables. ESSENTIAL FUNCTIONS The essential functions listed are typical examples of work performed by positions in this job classification. They are not designed to contain or be interpreted as a comprehensive inventory of all duties, tasks, and responsibilities. Employees may also perform other duties as assigned. Employees must abide by all Joint Commission Requirements including but not limited to sensitivity to cultural diversity, patient care, patient rights and ethical treatment, safety and security of physical environments, emergency management, teamwork, respect for others, participation in ongoing education and training, communication and adherence to safety and quality programs, sustaining compliance with National Patient Safety Goals, and licensure and health screenings. Must perform all duties and responsibilities in accordance with the hospital's policies and procedures, including its Service Standards and its Code of Conduct. Manages, assesses, and documents project scope and program, describing the objectives, stakeholder identification, resource requirements, parameters, risks and benefits of the project, timelines and tracks and communicates ongoing performance against goals. Documents current and future-state processes and oversees the development and implementation of priorities for the National Parent Mentor Learning Center. Manages the workflow for Parent Mentor Learning Center grant deliverables including: budget management, building of online platform, project management, feedback development/dissemination/analysis, event planning, compiling research & publications, and creating annual grant reports. Responsible for the project management of the National Parent Mentor Learning Center including project planning, scoping, executing, and messaging. Inclusive of monthly grant newsletter and social media messaging of the Learning center goals and progress. Responsible for building an online platform for project partners (pediatric hospitals in US/Canada) that provides resources and information on how to start, expand or improve hospital-based parent mentor programs. Responsible for the development and implementation of metrics toolkit, video & podcast library, and Parent Mentor program development content. Oversees and manages feedback development, dissemination, and analysis. Responsible for the management of the grant budget for the Dept of Family Centered Care & Packard Foundation. Responsible for planning events to promote the goals of the Parent Mentor Learning Center. Develops and maintains project charters to include purpose, objectives, scope, risk mitigation, metrics, timeline, communication plan, and deliverables, debrief, and measurements. Documents current and future-state processes and oversees the development and implementation of operational workflows for the National Parent Mentor Learning Center. Ensures project is progressing at appropriate timelines. Assesses project issues and develops resolutions to meet productivity and quality goals and deliverables. Monitors project deliverable progress and impacts and adjusts as needed. Manages communications on a regular and timely basis, ensuring that all project participants are informed of project status, barriers, and required actions. Implements quality control measures to ensure project compliance with department, hospital, and university policies, government codes and regulations; also ensures conformance to the requirements of all project participants. Qualifications MINIMUM QUALIFICATIONS Any combination of education and experience that would likely provide the required knowledge, skills and abilities as well as possession of any required licenses or certifications is qualifying . Education: Bachelor's Degree in a work-related discipline/field from an accredited college or university. Master's Degree preferred in a related field. Experience: 3 years of experience implementing and managing innovation projects; conducting research and evaluation initiatives and training adults in family centered care in diverse settings. Licensure/Certification: None required. KNOWLEDGE, SKILLS, & ABILITIES These are the observable and measurable attributes and skills required to perform successfully the essential functions of the job and are generally demonstrated through qualifying experience, education, or licensure/certification. Functional understanding of SCH's budget programs and processes Knowledge of survey development, implementation and data visualizations Proficiency with social media Project management skills Change management skills Organizational skills to plan and schedule large group and individual meetings Skills related to literature reviews and journal article production Skills related to "product" organization such as video and podcast libraries & literature reviews Knowledge of the principles and practices of family centered care. Knowledge of program evaluation approaches and qualitative data analysis. Ability to conduct research and program evaluation, conduct analysis, reach conclusions and present findings. Ability to coordinate diverse teams effectively. Knowledge of human centered design. Ability to plan, organize, prioritize and work independently to meet deadlines. Ability to plan, develop and utilize online learning platforms. Ability to work with vendors productively. Ability to effectively coach national partners to implement, improve and sustain enterprise-wide family-centered care. PHYSICAL REQUIREMENTS The Physical Requirements and Working Conditions in which the job is typically performed are available from the Occupational Health Department. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions of the job. Additional Information Pay Range Compensation is based on the level and requirements of the role. Salary within our ranges may also be determined by your education, experience, knowledge, skills, location, and abilities, as required by the role, as well as internal equity and alignment with market data. Typically, new team members join at the minimum to mid salary range. Minimum to Midpoint Range (Hourly): $45.98 to $60.96 Stanford Medicine Children's Health (SMCH) strongly values diversity and is committed to equal opportunity and non-discrimination in all of its policies and practices, including the area of employment. Accordingly, SMCH does not discriminate against any person on the basis of race, color, sex, sexual orientation or gender identity, religion, age, national or ethnic origin, political beliefs, marital status, medical condition, genetic information, veteran status, or disability, or the perception of any of the above. People of all genders, members of all racial and ethnic groups, people with disabilities, and veterans are encouraged to apply. Qualified applicants with criminal convictions will be considered after an individualized assessment of the conviction and the job requirements, and where applicable, in compliance with the San Francisco Fair Chance Ordinance.