Benefits Representative I (100% On-Site)

We are here for life's journey.
Where is your life journey taking you?

Being the heartbeat of Denver means our heart reflects something bigger than ourselves, something that connects us all:

Humanity in action, Triumph in hardship, Transformation in health.

Department

*This a 100% on-site position.

Job Summary

The Representative I, Benefits serves as a key resource for employees; providing guidance, resolving escalated issues, and deliver professional, courteous, accurate, and timely responses to employees and leaders. Collaborates with other teams and departments to resolve employee issues. Assist the benefits team in projects such as Open Enrollment, vendor invoicing, employee inquiries, and data updates.

Essential Functions:

• Assist employees coming into the Employee Resource Center. Answer general HR questions and concerns. Direct employees to the appropriate department when needed. Partner with different departments such as payroll, LOA, and our human resources business partners, to navigate concerns and bring resolutions for the employee. (50%)
• Assist in the administration of the employee benefit programs, including medical, dental, vision, COBRA, disability, life insurance, and retirement plans. Address employee inquiries regarding benefits, enrollments, status changes, and other related questions. Identify process gaps and opportunities in benefits administration and suggest improvements. (30%)
• Collaborate with the benefits team during Open Enrollment and assist with project planning, communications, and employee education. Assist in other projects as needed. (20%)

Education:

• High School Diploma or GED required

Work Experience:

• Less than 1 year HR Benefits experience required
• 1-3 years project coordination, process improvement or administrative experience in healthcare or related field preferred

Licenses:
Knowledge, Skills and Abilities:

• Knowledge of health, retirement and welfare programs.
• Excellent oral and written communication skills and interpersonal skills to deal effectively with employees and physicians.
• Ability to understand benefit contracts and plan documents.
• Ability to compose correspondence to employees, and/or facilitate group discussions; and solve practical problems.
• Ability to reconcile insurance invoices accurately and timely.
• Ability to comply with state and federal policies and regulations, such as COBRA, ACA, Section 125, HIPPA, FMLA, and retirement.
• Ability and flexibility required to work independently with others, establish priorities and coordinate several activities at one time.
• Ability to work with a diverse group of individuals.
• Ability to maintain confidentiality.
• Bilingual in Spanish preferred.
• Proficient in Microsoft Word, Excel, PowerPoint, and Outlook.
• Knowledge of HRIS.

*This a 100% on-site position.

Shift

Work Type

Salary

Benefits

• Outstanding benefits including up to 27 paid days off per year, immediate retirement plan employer contribution up to 9.5%, and generous medical plans

• Free RTD EcoPass (public transportation)

• On-site employee fitness center and wellness classes

• Childcare discount programs & exclusive perks on large brands, travel, and more

• Tuition reimbursement & assistance

• Education & development opportunities including career pathways and coaching

• Professional clinical advancement program & shared governance

• Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program

• National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer

Our Values

• Respect

• Belonging

• Accountability

• Transparency

All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made.

Denver Health is an integrated, high-quality academic health care system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver's 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, a Public Health Institute, an HMO and The Denver Health Foundation.

As Colorado's primary, and essential, safety-net institution, Denver Health is a mission-driven organization that has provided billions in uncompensated care for the uninsured. Denver Health is viewed as an Anchor Institution for the community, focusing on hiring and purchasing locally as applicable, serving as a pillar for community needs, and caring for more than 185,000 individuals and 67,000 children a year.

Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer.

Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community.

Applicants will be considered until the position is filled.