Senior Employee Relations Investigator, Human Resources

The Senior Employee Relations Investigator conducts workplace investigations across NHC. This role demonstrates exceptional listening skills, adeptness in conducting interviews and the ability to remain objective to ensure an impartial fact-finding investigation in compliance with local, state and federal legal standards. This role exhibits proficiency in both written and verbal communication, coupled with comfortability utilizing various technologies. The Sr Employee Relations Investigator engages in the development, planning and implementation of employee relations processes, building strategies to enhance employee experience and labor relations. This role solves complex problems, taking a new perspective on existing solutions while managing highly confidential and sensitive information with the highest integrity.

Key Accountabilities:

• Fosters an inclusive work environment/culture and relationships, balancing employee advocacy with NHC Mission, Vision, and Values. Collaborates with cross functional partners including Human Resource Operations, Legal and Belonging & Health Equity to gather information, coordinate efforts and ensure consistent and effective workplace investigations. Engages in development, planning and implementation of employee relations processes, building strategies to enhance employee experience and labor relations. Solves complex problems, taking a new perspective on existing solutions. Works independently with minimal guidance.
• Supports internal legal partners with data needs from investigations. Stays up to date on employment laws and government regulations (e.g., FMLA, ADA, FLSA, NLRA, and Title VII and equivalent state laws). Conducts internal audits of complex employee relations issues and provide feedback directly to HR investigators.
• Conducts thorough and unbiased investigations into workplace concerns, including complaints of discrimination, harassment, retaliation and other violations of internal NHC policies and processes. Promotes ethical and compliant behavior that is aligned with NHC policy and government regulations, with fair and equal treatment of employees. Prepares, tracks and maintains appropriate investigation documentation including employee statements, interview notes and preserving evidence. Applies Just Culture philosophy in recommending actions and outcomes for workplace investigations.
• Analyzes data to identify trends and propose solutions to improve the work environment, system wide. Recommends changes in investigative process to improve efficiency and effectiveness, while maintaining the highest quality standards.

Required:

• Three years in Human Resources investigative experience
• Bachelor Degree in Human Resources or related field

Desired:

• Prior experience in a healthcare environment
• Professional in Human Resources (PHR)
• Society for Human Resource Management-Certified Professional (SHRM-CP)
• Human Resource Information Professional (IHRIM-HRIP)