COMPUTER TRAINING INSTRUCTOR - VCTS (W-TRS)

We have an exciting opportunity for a Computer Based Training Specialist / Instructor to join the ever-growing Phoenix Defense team. This position at Fort Drum, NY provides technical support for the Virtual Clearance Training Suite (VCTS) device under the Warfighter-Training Readiness Solutions Program (W-TRS). This position is contingent on contract award.

Responsibilities / Duties

* Designs and delivers courses on the operation, maintenance, and repair of all TADSS devices.

* Develop training materials, including manuals, presentation slides, and online resources to support the training programs.

* Deploys and provides operations and maintenance of TADSS devices.

* Conducts system power-up and power-down procedures as part of routine checks and operational requirements.

* Diagnoses system failures to identify root causes of malfunctions.

* Performs repairs and replaces defective components to ensure the devices are functioning correctly.

* Conducts routine maintenance checks and services to prevent system failures and extend the lifespan of the devices.

* Addresses and rectify issues related to the training/range weapons systems.

* Provides ongoing technical support and advice to users of TADSS devices.

* Updates software and firmware as part of system maintenance or enhancement efforts.

* Maintenance actions, system performance issues, and resolutions to build a knowledge base for troubleshooting and training purposes.

* Prepares and submits reports on system status, maintenance activities, and training outcomes to stakeholders.

* Courses are offered through Computer Based Training Instruction (CBTI), Field or Classroom environments.

* May support inventory, packing, shipping, and receiving of maintenance parts at sites with limited staff.

Minimum Requirements

* Degree(s)/Years of Experience: (2 +BA/BS or 1+MA/MS) or (4 +AA) or (6+No Degree).

* Experience designing and delivering courses on the operation, maintenance, and repair of all TADSS devices.

* Experience developing training materials, including manuals, presentation slides, and online resources to support training programs.

* Experience deploying and providing operations and maintenance of TADSS devices.

* Experience conducting system power-up and power-down procedures as part of routine checks and operational requirements.

* Experience diagnosing system failures to identify root causes of malfunctions.

* Experience performing repairs and replacing defective components to ensure the devices function correctly.

* Experience conducting routine maintenance checks and services to prevent system failures and extend the lifespan of the devices.

* Experience addressing and rectifying issues related to the training/range weapons systems.

* Experience providing ongoing technical support and advice to users of TADSS devices.

* Experience updating software and firmware as part of system maintenance or enhancement efforts.

* Experience documenting maintenance actions, system performance issues, and resolutions to build a knowledge base for troubleshooting and training purposes.

* Experience preparing and submitting reports on system status, maintenance activities, and training outcomes to stakeholders.

* Experience offering courses through Computer Based Training Instruction (CBTI), Field or Classroom environments.

* Experience supporting inventory, packing, shipping, and receiving of maintenance parts at sites with limited staff.

* U.S. Citizen

* Secret Clearance required

Preferred Skills & Knowledge

* Exemplary multitasking and organizational skills

* Excellent communication skills

* Develop mounted maneuver scenarios

* Lead After Action Reviews

* Warfighter Focus (WFF) or ATMP experience desired

JOB CONTEXT / PHYSICAL DEMANDS:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This position is primarily warehouse-based with duties for maintenance and administration. Shift work and irregular hours may be required to support training schedules. The employee must occasionally lift and/or move up to 50 pounds. While performing the duties of this job, the employee is regularly required to stand, sit, walk, bend, stoop, kneel, and crouch. Must be able to use hands to finger, handle, or feel. Employee must be able to talk or hear. The employee is frequently required to reach with hands and arms.

Phoenix Defense LLC is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law.

Phoenix Defense, LLC and its family of companies maintains a Drug-Free Workplace Program.