Product Manager

Deem Product Manager | Atlanta, GA or Denver, CO

Go wheels up with your career.

Join Deem to turbocharge your career and make a difference to travelers everywhere!

What's Deem?

At Deem, we create powerful, intuitive solutions for booking and managing corporate travel. Deem puts the traveler at the center of everything we do. Travelers can manage their corporate travel needs with ease and on the fly, while companies can apply policy and control costs.

Deem's mission is to transform travel while expanding our footprint in the marketplace. There is enormous opportunity to impact the company and innovate travel, while working with a team that has a shared passion of taking the company to the next level. The company is headquartered in Oakland, California.

Deem is a wholly owned and independently run subsidiary of Travelport, a global technology company that powers travel bookings for hundreds of thousands of travel suppliers worldwide.

What does a great Product Manager do?

The Deem Product Manager is responsible for the Product strategy and vision and will actively manage the prioritization of the product roadmap for the components of the Deem corporate booking tool, collaborating and working with the respective product stakeholders to support the business strategy. Stakeholders include the customer experience team, sales and account management, engineering, marketing and the senior leadership team. The goal is to ensure that the solution delivers the target Return on Investment (ROI) using tools such as anticipated profit and loss, customer engagement, total cost of ownership (TCO), and other factors for the platform over specified time horizons, continually prioritizing its features to the marketplace needs.

Responsibilities include:

• Ensures clarity on product performance against key objectives (effectiveness, usage, satisfaction), actively managing product development/management activities against the agreed plan, managing the performance against the agreed KPIs, KR and the proposed ROI.
• Works in concert with stakeholders on market analysis, defining the target customer and what problems they have and the needs the product will address, developing understanding of how the product competes and what makes it unique.
• Executes the product roadmap, facilitating collaboration with internal stakeholders to deliver the product plans and help drive the anticipated value agreed as part of the planning process.
• Collaborates with the technical product managers to ensure new work is brought into the backlog and prioritized appropriately.
• Engages with customers to develop a deep understanding of their customers' needs and business processes; communicates the product roadmap, actively pursue feedback.
• Supports compliance with industry mandates and for executing on the delivery of these.
• Coordinates and leads the governance of the activities associated with the product, continually reviewing the interdependencies across the platform and scrutinizing delivery against the plan. Has content authority for the program backlog and is accountable for accepting features as complete.
• Researches, staying up to date with market, technology and competitor trends through the appropriate use of tools, resources and stakeholders to qualify new product pipeline opportunities, necessary for continued competitiveness. Makes data driven decisions to test hypotheses.
• Ensures customers, functional and market experts are integrated into the product management process by agreeing resource requirements with wider product stakeholders.

Who we are looking for in this role:

• Minimum 4 years working in product, consultancy or business analysis.
• Expert understanding of technical composition, deep functional product knowledge.
• Deep understanding of tech and travel industry trends and the ability to translate this knowledge into new product ideas.
• Knowledge and implementation of formal product management techniques, tools and principles and Agile delivery methodology.
• Comfortable with data and using data to drive decisions.
• Experience in planning and delivering new products and services (minimum 3 years).
• Experience of working with and sound understanding of PDLC, Product Management principles, methodologies and tools in an Agile environment.
• Extensive knowledge across business and product/technology organizations.
• Adept in communicating technical concepts, scheduling trade-offs and championing new ideas with tech and non-tech stakeholders.
• Portraying passion to motivate others to build great products and create a shared vision across a multi disciplined and/or virtual team.
• Strong process and governance experience; capacity to produce documentation in line with Agile practices and artefacts adopted by Travelport.
• Professionally represents the product through compelling product demos internally and externally.
• Degree in computer science, business or equivalent combination of education and experience.
• Ability to convincingly express the connections between larger business goals and feature backlog items for alignment with Product strategy.
• Communicate effectively on the purpose and vision of the product roadmap to the wider delivery team and their role in delivering or contributing ot the business outcomes.
• Capacity to seek consensus and agreement across multiple stakeholders, bringing divers opinions together.
• Expertise in usage of relevant tools for product management requirements such as Jira or Aha!
• Adept at using data for analysis and to drive decisions.
• Deep understanding of tech trends and travel industry.

We are seeking an experienced Technology leader to run the Program Management Office for the company. In this capacity the individual will define Product Roadmaps for each Product Line within the company, work with key stake holders to identify and prioritize projects, communicate all PMO activities across the company and be the primary person updating Executive staff and Board on all strategic program initiatives.

Our ambition is to hire for potential not just experience, and you're likely to succeed if you:

• Are always ready to give it your all and deliver high quality work
• Are excited to use your creativity and innovative thinking to try new things
• Take responsibility and own your work
• Are courageous and ambitious to challenge what's been done before

Benefits of working at Deem
We believe all employees contribute to the success of the company and should be able to share in that success, which is why all jobs are eligible to participate in our bonus program with any payouts being subject to individual and company performance. We offer a comprehensive benefit program that includes medical, dental, vision, disability, life, and competitive 401(k) match. We make health and wellness a priority and offer a generous paid time off policy as well as contributing to our communities with an annual volunteer day off. We also offer a New Child leave policy, where the birthing parent receives 16 weeks of paid time off, and the non-birthing parent receives 8.

Salary Target/Range: 110,000 - 120,000K

The salary of the finalist(s) selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty and training.

Interested? We'd love for you to get in touch!

We are an equal opportunities employer and will consider all qualified applicants purely on their skills and abilities. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation, if needed.