HVAC Parts Sales Associate

Make your mark at the world's largest HVAC company

Daikin Applied is seeking an HVAC Parts Sales Associate. In this critical role, you would provide HVAC parts-related service to customers in the store and over the phone. You will also be responsible for parts identification, order management, inventory selection and pricing. This is 40 hours a week, Monday - Friday.

Location: Onsite role based out of our Orlando Parts Store

What you will do:

• Sell HVAC parts, equipment, and supplies over the phone and in-person interacting with customers on a daily basis
• Create solutions for customers by providing overall technical support and researching options including, but not limited to receiving and processing orders, product, and service questions, warranty administration, and overall customer complaints
• Communicate to management when pricing is not in line with market price and local product knowledge
• Process customer orders in a timely and efficient manner
• Drive customer policy enhancements based on need and makes exceptions to customer policies and procedures where appropriate

What's in it for you:

• The ability to make an impact and shape your career with a company that is passionate about growth
• The support of an organization that believes it is vital to include and engage diverse people, perspectives, and ideas to achieve our best

Minimum Qualifications:

• High school diploma
• 2+ years of customer service experience
• Microsoft Office Suite proficiency
• Superior communication and interpersonal skills
• Strong attention to detail
• Demonstrated example of taking initiative with a solid work ethic
• Work visa sponsorship is not available for this position

Preferred Qualifications:

• 2+ years of HVAC or parallel industry parts store experience
• Oracle POS experience

Benefits:

Daikin Applied offers the following benefits for this position, subject to applicable eligibility requirements:

• Multiple medical insurance plan options + dental and vision insurance
• 401K retirement plan with employer match
• Paid time off and company paid holidays
• Paid sick time in accordance with the federal, state and local law
• Tuition Reimbursement after 6 months of continuous service

The typical starting hourly rate for this position ranges from $25.00 - $28.00 per hour plus a targeted sales incentive plan in FL. The range displayed represents the pay range for all positions in the job grade which this position falls. Individual base pay will depend on a wide range of factors including your skills, qualifications, experience, and location.

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