Designated Manager

Lutheran Social Service of Minnesota is a dynamic social service organization serving children, youth and families, people with disabilities, older adults, and military veterans. Trustworthiness is a value and strength shared by our employees and recognized by the communities we serve. We offer an ALIVE Workplace (Supportive, Positive and Fun) and careers that challenge, energize, and reward employees. Consider joining us!

This position will also provide support and expertise to the PICS Service Coordinator staff. This position will be responsible for maintaining systems and policies related to PICS' services. This position must work collaboratively with the HR, billing, and payroll departments at PICS to effectively promote a collaborative work environment. This position also works closely with various LSS departments. This position will facilitate process improvements and provide appropriate training, supervision, and support for Service Coordinator staff. This role also provides support to individuals accessing the PICS services. This position requires regular interaction with a variety of people, including participants and their families, county staff, support planners, other provider agencies, internal PICS staff and internal LSS staff.

This role is hybrid, not in a group home setting. You will be expected to attend annual meetings in the community and participate in internal in-person meetings and events throughout the year. This role is not responsible for hiring direct support workers.

Job requirements:

• Baccalaureate degree in a field related to human services.
• One-year full-time work experience providing direct care services to persons with disabilities or persons age 65 and older, or equivalent work experience providing care or education to vulnerable adults or children.
• A minimum of three years of supervisory level experience in a program providing direct support services to persons with disabilities or persons aged 65 and older.
• Knowledge of resources and support available to participants is preferred.
• Experience in waivered service program coordination/management and other programs offered by MN DHS is preferred.
• Must be able to perform a variety of on-going tasks in a fast-paced office environment.
• Ability to manage team and workload in a hybrid remote environment.
• Must have a valid driver's license and/or the ability to travel locally and throughout greater Minnesota.

Lutheran Social Service of Minnesota is an Equal Opportunity and Affirmative Action Employer of all people regardless of gender, race, culture, religion, ethnicity, protected veteran status and/or disability. We actively foster an environment that is free of racism, discrimination, bias, and harassment where all individuals are treated with dignity, safety, and respect.