Complaint Specialist
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![]() United States, Wisconsin, Middleton | |
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Complaint Specialist (contract position)
The Complaint Specialist is a crucial team member, who provides extraordinary customer service by coordinating investigation initiation, review, follow-up, and closure of complaint data. We are seeking a detail-oriented and quality-driven Complaint Handling Specialist to support the timely and consistent closure of complaints. This role is critical in ensuring compliance with global regulatory requirements and internal quality standards. The ideal candidate will have experience in complaint investigation, root cause analysis, and documentation within a regulated environment, preferably in the medical device or pharmaceutical industry. What you'll get to do in this role:
What we are looking for: Basic qualifications
Preferred Skills:
Travel Required:None Duration of Assignment: This is a fixed-term contract role through the end of 2025. The pay for this role is between $20-22/hrNatus Medical Incorporated is recognized by healthcare providers globally as the source for solutions to screen, diagnose and treat disorders of the brain and neural pathways. Our vision is to deliver innovative and trusted solutions to advance the standard of care and improve patient outcomes and quality of life. Natus products are used in hospitals, clinics and laboratories worldwide. EEO Statement: Natus Medical is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, veteran status, disability, sexual orientation, gender identity, or any other protected status. |