Business Controls Manager

***No agencies or 3rd party Recruiters please. Thank you! ***

Who we are:

Cornerstone Servicing, a division of Cornerstone Capital Bank, is a best-in-class mortgage servicer with a reputation for amazing service, customer satisfaction, employee retention and happiness! We employ people who are passionately committed to Cornerstone's Mission, Vision & Core Convictions.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

Who we are looking for:

Cornerstone Servicing is seeking an experienced Business Controls Manager for our Servicing Center located in Englewood, CO or Remote. This position will be responsible for development and implementation of First Line of Defense testing related to Loan Servicing. Responsible also for tracking remediation activities and performing testing to validate effective implementation. Additional responsibilities include management of external/internal audits and policy and procedure management.

• Location: Onsite daily in Englewood, CO
• Compensation: $80-100k

Key Responsibilities:

• Management of external/internal audits and policy and procedure management
• Develop/Implement First Line of Defense "First Line" testing scripts to assess Servicing compliance with regulatory and investor requirements
• Ensure timely completion of First Line testing, identification of process deficiencies and periodically report testing results to management
• Track, monitor, report statuses, and validate effective implementation of process changes required to address process deficiencies
• Manage and ensure timely completion of internal and external audits, including but not limited to scheduling, provisioning documentation, exception management, and preparing audit responses
• Ensure departmental training is completed as required, manage productivity and effectiveness, and ensure timely evaluation of team member performance
• Provide technical writing support and management of Servicing Policies and Procedures
• Liaison between Compliance, Risk, Legal and Operational areas to provide support for operational risk identification/management and control design
• Perform other job-duty related issues as assigned

What you'll need to be successful:

• Bachelors' Degree or equivalent work experience
• Minimum 8 years of experience in mortgage industry preferably Mortgage Orientation and/or Servicing
• Minimum 5 years of Program/Project Management Experience
• Must have minimum of 5 years of leadership experience/and or management
• Experience in First Line of Defense control implementation
• PMP Certification required
• Proficient knowledge of federal regulations, state laws, ad GSE/government requirements
• Deep understanding of project and customer management. Ability to discuss technical and business project requirements in detail when required
• Solid analytical skills with the ability to exercise prudent judgment to prioritize a complex workload with time sensitive deadlines
• Critical thinking, problem solving, ability to identify solutions, and ensure progress in the face of obstacles
• Exceptional organization, leadership, interpersonal and written/oral communication skills
• Results oriented and ability to adapt and be comfortable with change based on the business needs
• Ability to work through stressful situations professionally
• Must display Personal Accountability
• Attention to detail

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, a full benefits package, and the potential for a performance-based bonus.

What to do next:

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're a part of our Cornerstone team, we'll continue to invest in you as a valuable asset to our company. As many of our team members can tell you, there's something special about working at Cornerstone.