Children's Hospital of Richmond at VCU combines award-winning research, education and clinical care with an uncanny understanding of what makes kids tick. Our team is a family. We work together to give every child in our growing community a chance to heal, recover and celebrate their super powers.
The Senior Manager, Clinic Operations manages and coordinates all administrative, managerial, ambulatory operations and clerical functions required for the operation of a highly complex patient care area or areas.
Licensure, Certification, or Registration Requirements for Hire: N/A
Licensure, Certification, or Registration Requirements for continued employment: CPR
Experience REQUIRED:
Seven years of relevant experience, preferably in an ambulatory setting.
Two years supervisory experience.
Experience PREFERRED:
Knowledge of ambulatory care and a background in clinic procedures.
IDX and Cerner experience a plus.
Education/training REQUIRED:
Bachelor's degree in Business Administration, Finance, Healthcare Administration, Nursing or related field or commensurate education and experience in lieu of a degree.
Education/training PREFERRED:
Master's degree in Business Administration, Finance, Health Care Administration, Nursing or related field.
Nursing or other clinical training a plus.
RN License highly preferred.
Independent action(s) required:
Has accountability for the performance and results of assigned patient care area(s).
Develops business, operational, production and organizational priorities in conjunction with Clinical Leadership for assigned patient care area(s).
Supervisory responsibilities (if applicable):
Provides leadership to Ambulatory Operations Management team consisting of both business and clinical leads within assigned patient care area or areas.
Additional position requirements:
Some extended and weekend hours maybe required
Age Specific groups served: All
Physical Requirements (includes use of assistance devices as appropriate):
Activities: Prolonged sitting
Mental/Sensory: Strong recall, Reasoning, Problem solving, Speak clearly, Write legibly, Reading, Logical thinking
Emotional: Fast pace environment, Able to handle multiple priorities, Frequent and intense customer interactions, Able to adapt to frequent, change EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
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Virginia Commonwealth University Health Systems
Jun 12, 2025