HEALTHCARE BUSINESS INTELLIGENCE ANALYST- REPORTING

MAKE A DIFFERENCE AT OCHIN

OCHIN is a nonprofit leader in health care innovation and a trusted partner to a growing national provider network, providing the clinical insights and tailored technologies needed to expand patient access, grow and connect care teams, and improve the health of rural and underserved communities.

We are hiring a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our vision of good health and well-being for everyone.

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture rooted in our values.

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 1,200 skilled professionals, working remotely across 49 states. We offer a generous compensation package and are committed to supporting our employees' entire well-being by fostering a healthy work-life balance and opportunity for professional advancement. We are curious, collaborative learners who strive to live our values every day. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team.

Position Overview

The Business Intelligence Analyst supports the mission of OCHIN by designing, developing, testing, documenting, maintaining, and troubleshooting reports across a broad platform of business intelligence tools. As a member of OCHIN's Population Health/Reporting Analytics department, the BIA role supports the full lifecycle of projects particularly the requirements definitions, quality assurance testing and user acceptance testing phases of projects. This role requires an above-average ability and desire to communicate in email, via JIRA tickets, and over the phone, as well as to effectively balance multiple competing priorities.

This position has strong people connection to our Clinic Membership, to our coworkers at OCHIN and other business partners. It demands an above average ability and desire to communicate in email, via JIRA ticketing response or over the phone.

Essential Duties

Participate in requirement gathering, defining scope and objectives of business requirements, including documentation of requirements (i.e. use cases) and relevant translation into system requirement specifications.

• Responsible for the execution of the full reporting lifecycle from design, development, testing, documentation, maintenance, and troubleshooting
• Complete work towards closing tickets, including triage, research, and communication with OCHIN members
• Develop and update technical documentation for reporting systems
• Work and manage JIRA tickets independently
• Lead and drive requirement gathering meetings with experts in a variety of fields and define systems scope and objectives of business requirements, including documentation of requirements (i.e., use cases) and relevant translation into system requirement specifications
• Display knowledge of the underlying language of OCHIN's data systems (SQL, M/Cache) and OCHIN's business intelligence toolset (SQL, Epic Cogito, Business Objects, Crystal Reports, Tableau)
• Design, build, test, and document technical work products
• Support internal and external reporting needs of the organization
• Participate in process improvement efforts
• Pursue relevant Epic proficiencies/certification where determined by OCHIN's business needs
• Act as a technical liaison between users of the OCHIN reporting systems and the OCHIN technical reporting environment
• Act as a consultant to members by training end-users and providing ongoing technical support, service, and education
• Other duties as assigned

• Bachelor's degree or 4 years of equivalent work experience preferred
• Experience with healthcare reporting is required.
• At least 2 years of professional experience, preferably in a Healthcare, Information Technology, or related field, required. Experience in a Healthcare setting, Ambulatory or Acute Care settings
• Display knowledge of the underlying language of the assigned data system and business intelligence toolset (SQL, Epic Cogito, Business Objects, Crystal Reports, Tableau).
• Experience in working with others to identify, define and analyze end user requirements and timelines designed to meet business needs
• At least one current Epic certification in area of focus (Cogito or Clarity) preferred

COVID-19 Vaccination Requirement

To keep our colleagues, members, and communities safe, OCHIN requires all employees-including remote employees, contractors, interns, and new hires-to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.

Work Location and Travel Requirements

OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.

Work from home requirements are:

• Ability to work independently and efficiently from a home office environment
• High Speed Internet Service
• It is a requirement that employees work in a distraction free workplace

We offer a comprehensive range of benefits. See our website for details: https://ochin.org/employment-openings.

Equal Opportunity Statement

OCHIN is proud to be an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.

As an Equal Opportunity and Affirmative Action employer, OCHIN, Inc. does not discriminate on the basis of race, ethnicity, sex, gender identity, sexual orientation, religion, marital or civil union status, age, disability status, veteran status, or any other protected characteristics. All aspects of employment are based on merit, performance, and business needs.

Base Pay Overview

The typical offer range for this role is minimum to midpoint (min-$77,235 mid-$96,544), with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.

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