Credit Representative

WHO WE ARE
Crown Financial Services (CFS) provides financial shared services to Hallmark and its subsidiaries, all of whom are internal customers. Services include Accounts Receivable, Accounts Payable, Business Expense, and Payroll. Accuracy, reliability, problem solving, process improvements and efficiencies, and a focus on customer service are critical to our success. The credit representative role is part of Accounts Receivable and is a critical liaison between Hallmark and our retail customers.

WHAT THIS ROLE ENTAILS AND HOW YOU'LL CONTRIBUTE
As a Credit Representative, you will be assigned a group of retail customers and are responsible for collections, deduction management, invoice error resolution, and order review/approval. Externally you'll interact with business owners and accounts payable personnel. Internally you will engage with IT, Sales, and Customer Care.

BASIC QUALIFICATIONS

The following is required to be considered for this role:

• Associate's degree OR 2+ years' experience in accounts receivable collections, accounting, finance, or corporate office role including customer service
• Experience in Microsoft Excel and Word
• Experience with other Office 365 applications such as Teams, Outlook, and PowerPoint

PREFERRED QUALIFICATIONS

Your resume will stand out if you have:

• Experience with SAP, preferably with the Accounts Receivable module
• Customer service mind-set
• Basic accounting skills
• Ability to prioritize, multi-task and stay organized
• Great verbal and written communication skills including listening

ADDITIONAL DETAILS

• This is a hybrid role, working on-site at Hallmark's Headquarters a couple days each month
• This is a progressive role that will be filled at the level based on the skills and experience of the selected candidate

Now's your chance to embrace a future with Hallmark-just follow the instructions below to apply.

You must show how you meet the basic qualifications in a resume or document you upload, or by completing the work experience and education application fields.Accepted file types are DOCX and PDF.

In compliance with the Immigration Reform and Control Act of 1986, Hallmark Cards, Inc. and its subsidiary companies will hire only individuals lawfully authorized to work in the United States. Hallmark does not generally provide sponsorship for employment.

Employment by Hallmark is contingent upon the signing of the Employment Agreement, signing of an agreement to arbitrate in connection with the Hallmark Dispute Resolution Program, completing Form I-9 Employment Eligibility Verification, passing the urinalysis drug screen, education verification and satisfactory reference and background checks.

Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally-protected status. Principals only please.

HALLMARK - Because Connecting With Each Other Has Never Been More Important

For more than a century, Hallmark has been bringing people together and improving the relationships that matter most. That's why millions of people all over the world connect with the Hallmark brand. It has always been a mission so much bigger than any one of us who work here.

Today, we need empathetic learners, strategic thinkers, and enthusiastic visionaries with diverse experiences and skills to help us create the rest of Hallmark's second century as we shift to a more digitally savvy, unified approach that combines the best of brick-and-mortar retail with the efficiency of dot-com spaces. Help us imagine what our next hundred years could look like!

When you join Hallmark, we will go out of our way to make you feel like part of the team. In the day-to-day, we'll make the best use of the skills and talents you already have. We'll also give you leadership opportunities and show you multiple potential pathways to future success.

Our culture of care for our consumers and for one another shows in the way we embrace different backgrounds, identities, and working styles, deliberately seeking out ways to be more inclusive both internally among our work groups and externally through the things we make and sell to our retail partners and consumers. We believe that a broadly inclusive, equitable approach is also our best path to future success. We're seeking out those who can bring a fresh perspective to our business and would love your input as someone new to our team! We can only change and grow when we intentionally include new perspectives-like yours.