Account Manager

Vaisala Inc.
vision insurance, paid time off, short term disability, tuition reimbursement, 401(k)
United States, South Carolina, Charleston
Jun 03, 2025
Vaisalais a global leader in measurement instruments and intelligence helping industries, nations, people, and the planet to thrive. From predicting hurricanes to optimizing renewable energy production, our technology is used where it matters the most - from data centers, windfarms and laboratories to airports, the Arctic and even the surface of Mars. Vaisala is recognized in TIME Magazine's World's Best Companies in Sustainable Growth 2025 study. Our team of over 2,300 experts and 59 nationalities around the world is committed to taking every measure for the planet. Driven by our shared purpose, curiosity, and pioneering spirit, we stay ahead and make a difference. At Vaisala, you don't have to fit in to belong. Vaisala Xweather is looking for an Account Manager to join our Xweather Risk team. We are seeking a dynamic and results-driven Account Manager to join our team. The ideal candidate will be responsible for managing and growing relationships with our clients, ensuring their needs are met and exceeded. This role requires a proactive individual who can identify opportunities for upselling and cross-selling, while maintaining a high level of customer satisfaction. As focus is on growth, You are ready to take on some new client acquisition challenges inside and outside of existing relations. Key Responsibilities: Develop and maintain strong relationships with clients, acting as their primary point of contact. Understand clients' business needs and provide tailored solutions to meet their requirements. Collaborate with internal teams to ensure the successful delivery of products and services. Monitor and analyze client performance metrics to identify areas for improvement and growth. Prepare and present regular reports on account status and progress to senior management. Handle client inquiries and resolve any issues promptly and effectively. Stay up-to-date with industry trends and developments to provide clients with the best possible advice and solutions. Qualifications: Bachelor's degree in Business, Marketing, or a related field. Proven experience in account management or sales, preferably in the enterprise sector. Strong communication and interpersonal skills. Ability to work independently and as part of a team. Excellent problem-solving and negotiation skills. Proficiency in CRM software Preferred Skills: Experience in the weather monitoring or forecasting industry. Knowledge of real-time weather monitoring systems and forecasting solutions. Salary is determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data. In addition to base salary, this role is eligible for Vaisala Xweather Sales Incentive plan. Our Vaisala solutions contribute to societies and people's lives in over 150 countries - and can even be found in space. With our technological innovations for measuring weather, environmental and industrial conditions, we have a key role in solving the grand social and environmental challenges of our time. We offer you a career with a clear purpose and a chance to create observations for a better world. We take pride in being pioneers who strive to bring about positive changes in both the society and environment, and our work is not done yet. Take advantage of this opportunity and join our team to make a difference! What we offer: Our benefits package includes: health, dental, and vision insurance, flexible spending accounts, company paid life, long and short term disability, 401(K) plan with company match, a variety of voluntary benefits programs, fitness reimbursement, Employee Assistance Programs, and tuition reimbursement. We also offer holiday pay and a generous paid time off plan. To be considered for this position you must currently be eligible to work in the U.S. Vaisala participates in the E-Verify employment verification system. Candidates are subject to a complete background check prior to an offer being extended.As a federal contractor, Vaisala reserves the right to enforce government mandated vaccination requirements for its employees. EOE V/D Vaisala is proud to be an Equal Opportunity Employer and is committed to providing equal employment opportunity for all persons in all facets of employment. All qualified applications will receive consideration for employment without regard to any legally protected status. Reasonable Accommodation Notice Federal law requires employers to provide reasonable accommodation to qualified individuals with disabilities. Examples of reasonable accommodation include making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. As a government contractor, Vaisala complies with Section 503 of the Rehabilitation Act of 1973 (the Act), which is a law that prohibits federal contractors and subcontractors from discriminating in employment against individuals with disabilities and requires employers take affirmative action to recruit, hire, promote, and retain these individuals. If you require a reasonable accommodation to complete an application for a recognized disability under applicable law, please contact Human Resources by phone at 303-499-1701 or by email at ushr@vaisala.com. Please note that you can easily submit application by attaching your LinkedIn profile in the recruitment tool (LinkedIn Apply functionality).