Director, Enterprise Architecture

Director, Enterprise Architecture - Austin, TX (Hybrid)

Do you thrive in strategically driving architecture? Are you interested in joining a globally diverse organization where our unique contributions are recognized and celebrated, allowing each of us to thrive? Then it's time to join Western Union as a Director, Enterprise Architecture!

Applicants must be currently authorized to work in the United States on a full-time basis. Western Union will not sponsor applicants for work visas for this position.

Western Union powers your pursuit.

In this critical role, you will lead the development, governance, and execution of architecture frameworks that enable business agility, innovation, and operational excellence. Based in Austin, this leadership role will shape the technology direction of the enterprise by orchestrating scalable cloud architectures, secure integration platforms, and a future-ready digital ecosystem that spans business domains globally.

This role is instrumental in accelerating cloud transformation, building standardized architectural practices, and fostering cross-functional collaboration. The ideal candidate brings a powerful mix of technical expertise, business acumen, and leadership to drive architecture modernization at scale.

Role Responsibilities

• Define, maintain, and govern enterprise-wide architecture standards, frameworks, and reference models.
• Align architectural strategies with organizational goals and collaborate with business leaders to support long-term growth.

• Lead cloud architecture strategy and adoption, particularly on AWS, with emphasis on automation, resilience, and cost optimization.
• Enable engineering teams to build and deploy cloud-native solutions rapidly using infrastructure as code and CI/CD practices.

• Develop and disseminate reusable architectural patterns, blueprints, and best practices to standardize solution design across engineering teams.
• Foster faster deployments by enabling platform self-service capabilities and consistent engineering workflows.
• Partner closely with product teams to improve architecture of existing applications and drive modernization initiatives.

• Design cloud and API security architecture to ensure robust protection, compliance, and risk mitigation.
• Collaborate with InfoSec and compliance stakeholders to align architecture with internal and regulatory standards.

• Lead the enterprise integration architecture, designing frameworks that promote reusability, scalability, and interoperability.
• Implement microservices and event-driven design principles to future-proof business systems.

• Play a critical role in technology due diligence, integration planning, and architecture alignment during mergers and acquisitions.
• Drive technology consolidation efforts post-acquisition to streamline and align platforms.

• Embed architectural oversight within Agile delivery frameworks to support continuous delivery and iterative development.
• Facilitate architectural reviews and cross-functional collaboration to accelerate delivery velocity.

• Lead and mentor a high-performing team of architects, fostering a culture of innovation, accountability, and continuous learning.
• Promote architectural excellence and knowledge sharing across engineering and product teams.

Role Requirements

• 10+ years of progressive IT experience, including enterprise/cloud architecture roles.
• Extensive hands-on expertise in AWS cloud architecture, DevOps tooling, and infrastructure automation.
• Deep expertise in enterprise architecture frameworks (e.g., TOGAF), cloud security, and integration platforms.
• Strong track record in developing and implementing enterprise architecture standards and reusable design patterns.
• Experience enabling product-aligned teams through shared architecture and platform guidance.
• Background in cloud and API security, integration platforms, and scalable solution architectures.
• Proven leadership in global, cross-functional environments.
• Bachelor's degree in Computer Science, Engineering, or related discipline; advanced certifications or degrees preferred.

• Experience guiding architecture during M&A transactions and technology consolidations.
• Familiarity with enterprise architecture governance boards and architecture review processes.
• Experience operating in a global, federated IT organization.
• Ability to bridge technical and business perspectives with clarity and impact.

• Strategic thinker with hands-on delivery experience.
• Passionate about enabling developer velocity through architecture and tooling.
• Collaborative leader who thrives on cross-functional engagement.
• Committed to innovation, continuous improvement, and architectural rigor.
• Able to translate complex technical concepts into business value.

We make financial services accessible to humans everywhere. Join us for what's next.

Western Union is positioned to become the world's most accessible financial services company -transforming lives and communities. We're a diverse and passionate customer-centric team of over 8,000 employees serving 200 countries and territories, reaching customers and receivers around the globe. More than moving money, we design easy-to-use products and services for our digital and physical financial ecosystem that help our customers move forward.

Just as we help our global customers prosper, we support our employees in achieving their professional aspirations. You'll have plenty of opportunities to learn new skills and build a career, as well as receive a great compensation package. If you're ready to help drive the future of financial services, it's time for Western Union. Learn more about our purpose and people at https://careers.westernunion.com/.

Salary

The on-target earning range is $180,000 - $210,000 per year, which includes a base salary and variable target incentive (including short-term and long-term incentives) that aligns with individual and company performance. Actual salaries will vary based on candidate's qualifications, skills and competencies.

Benefits

You will also have access to short-term incentives, multiple health insurance options, accident and lifeinsurance, and access to best-in-class development platforms, to name a few (https://careers.westernunion.com/global-benefits/). Please see the location-specific benefits below and note that your Recruiter may share additional role-specific benefits during your interviewprocess or in an offer of employment.

Your United States - specific benefits include:

• Flexible Time off

• Medical, Dental and Life Insurance

• Tuition Assistance Program

• Student Loan Repayment (below manager level only)

• Parental Leave

• One day volunteer time off

• $0 Money Transfer Fee Discount Code - Quarterly

• Recognition Program "Game Changers"

• Employee Discount Program

• Global Adoption Assistance

• Global Scholarship Awards Program
• 4% Western Union Contribution to 401K

Western Union values in-person collaboration, learning, and ideation whenever possible. We believe this creates value through common ways of working and supports the execution of enterprise objectives which will ultimately help us achieve our strategic goals. By connecting face-to-face, we are better able to learn from our peers, problem-solve together, and innovate.

Our Hybrid Work Model categorizes each role into one of three categories. Western Union has determined the category of this role to be Hybrid. This is defined as a flexible working arrangement that enables employees to divide their time between working from home and working from an office location. The expectation is to work from the office a minimum of three days a week.

We are passionate about diversity. Our commitment is to provide an inclusive culture that celebrates the unique backgrounds and perspectives of our global teams while reflecting the communities we serve. We do not discriminate based on race, color, national origin, religion, political affiliation, sex (including pregnancy), sexual orientation, gender identity, age, disability, marital status, or veteran status. The company will provide accommodation to applicants, including those with disabilities, during the recruitment process, following applicable laws.

For residents of Colorado, California, Connecticut, Delaware, Minnesota, and Pennsylvania: Please do not respond to any questions on this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information."

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Estimated Job Posting End Date:

06-20-2025

This application window is a good-faith estimate of the time that this posting will remain open. This posting will be promptly updated if the deadline is extended or the role is filled.