Clinical Denial Management Specialist I

WHY UT SOUTHWESTERN?
With over 75 years of excellence in Dallas-Fort Worth, Texas, UT Southwestern is committed to excellence, innovation, teamwork, and compassion. As a world-renowned medical and research center, we strive to provide the best possible care, resources, and benefits for our valued employees. Ranked as the number 1 hospital in Dallas-Fort Worth according to U.S. News & World Report, we invest in you with opportunities for career growth and development to align with your future goals. Our highly competitive benefits package offers healthcare, PTO and paid holidays, on-site childcare, wage, merit increases and so much more. We invite you to be a part of the UT Southwestern team where you'll discover a culture of teamwork, professionalism, and a rewarding career!

JOB SUMMARY

The Revenue Cycle Department team has a new opportunity available for the role of Clinical Denial Management Specialist I. Works under moderate supervision to perform intermediate level billing/denial responsibilities. The expectations for this position shall include but not be limited to the following:

• One (1) year follow-up / collections experience is strongly preferred.
• Review, research, and resolve denial of professional claims related to CPT codes, place of service, modifiers, and payer policies.
• Reconcile expected payment and make necessary adjustments as required by plan reimbursement. Review and interpret documentation.
• Prepare and submit appeals to payers based on payor guidelines.
• Contact payers regarding reimbursement of denied claims.
• Review accuracy of payment to account Resolve discrepancy between insurance and billing.
• Provide feedback on denial trends to leadership.

Shift: Flex shift, start time between 0600-0900.

Work from home (WFH): This is a work from home position. Applicants must live in the state of Texas. Additional details shall be discussed as part of the interview process.

BENEFITS
UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:

• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare-no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!

EXPERIENCE AND EDUCATION
Required

• Education
  High School Diploma or equivalent

• Experience
  1 year medical billing or collections experience and
  Requires working knowledge of Epic Resolute

Preferred

• Education
  Coding certifications (CPC, CPMA, CMC, ART, RRA, RHIA, RHIT, CCS, CCA) and/or degrees (associate level, bachelor level, master level) are preferred and may be considered in lieu of experience.

• Licenses and Certifications
  (CPC) CERT PROFESSIONAL CODER Upon Hire or
  (CPMA) Cert Prof Medical Auditor Upon Hire or
  (CMC) CERT MEDICAL CODER Upon Hire or
  (ART) ASSOC RECORDS ADMIN Upon Hire or
  (RRA) REGISTERED RECORDS ADMIN Upon Hire or
  (RHIA) REGD HEALTH INFO ADMINIST Upon Hire or
  (RHIT) REGD HEALTH INFO TECHNOLO Upon Hire or
  (CCS) CERT CODING SPECIALIST Upon Hire or
  (CCA) Cert Coding Associate Upon Hire

JOB DUTIES

• Review, research and resolve basic coding denials. This includes denials related to the billed E&M, CPT, diagnosis, and modifier. Denial types could include bundling, concurrent care, frequency and limited coverage. Prepare and submit claim appeals, based on payor guidelines, on basic coding denials. Identify denial, payment, and coding trends in an effort to decrease denials and maximize collections.
• Contact payers, via website, phone and/or correspondence, regarding reimbursement of claims denied for coding related reasons. Interpret Managed Care contracts and/or Medicare and Medicaid rules and regulations to ensure proper reimbursement/collection.
• Makes necessary adjustments as required by plan reimbursement.
• Attend coding and billing in-services to gain proven knowledge of CPT and ICD-10 coverage policies, internal revenue cycle coding processes and the billing practices of specialty service lines.
• Requires knowledge of carrier specific claim appeal guidelines. This includes Claim Logic, internet, and or paper/fax processes.
• Duties performed may include one or more of the following core functions: (a) Directly interacting with or caring for patients; (b) Directly interacting with or caring for human-subjects research participants; (c) Regularly maintaining, modifying, releasing or similarly affecting patient records (including patient financial records); or (d) Regularly maintaining, modifying, releasing or similarly affecting human-subjects research records.
• Performs other duties as assigned.

SECURITY AND EEO STATEMENT
Security
This position is security-sensitive and subject to Texas Education Code 51.215, which authorizes UT Southwestern to obtain criminal history record information. To the extent this position requires the holder to research, work on, or have access to critical infrastructure as defined in Section 113.001(2) of the Texas Business and Commerce Code, the ability to maintain the security or integrity of the critical infrastructure is a minimum qualification to be hired and to continue to be employed in the position.

EEO Statement
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status.

UT Southwestern is proud to offer a competitive and comprehensive benefits package to eligible employees. Our benefits are designed to support your overall wellbeing, and include:
• PPO medical plan, available day one at no cost for full-time employee-only coverage
• 100% coverage for preventive healthcare - no copay
• Paid Time Off, available day one
• Retirement Programs through the Teacher Retirement System of Texas (TRS)
• Paid Parental Leave Benefit
• Wellness programs
• Tuition Reimbursement
• Public Service Loan Forgiveness (PSLF) Qualified Employer
• Learn more about these and other UTSW employee benefits!