Loan Servicing Manager-CRE

At Associated Bank we strive to create an inclusive culture where different perspectives are valued and recognized as strengths critical to our success. If you thrive in an environment where your growth and development are encouraged and supported, then Associated Bank may be the right place for you.

Associated Bank requires you to directly represent yourself and your own experiences during the recruiting and hiring process.

Job Accountabilities

• Responsibilities include the oversight of the asset quality rating changes to ensure proper loan loss reserves for the Commercial Real Estate division.
• Coordinate and monitor the calculation and preparation of pay off and in some cases issues partial release pay off statements for borrowers, closing agents and attorneys. Ensure proper release of collateral.
• Oversee the CRE Loan Servicing staff and work flow, and ensure they properly trained to perform their responsibilities. Effectively communicate and enforce the company's policies and procedures as related to the CRE Division Loan Servicing staff including involvement with other departments throughout the Bank when Banking laws and Regulations change.
• Research solutions and address external and internal customer concerns promptly and efficiently.
• Administer casualty loss claims, code violation issues and other when requested.
• Ensure the portfolio administration and risk management of each client relationship is in compliance with established Associated Banc-Corp credit policy, procedure and business strategy as well as commercial and regulatory guidelines. Maintain current awareness and understanding of appropriate banking laws, regulations, internal policies and procedures, and to fully comply with same.
• Prepare or oversees the preparation of various reports for the Commercial Real Estate Division, which entails compiling the data from multiple sources, summarizing the data based on the need, as well as collaboration with internal partners to understand, validate and/or reconcile the data. Reports are used for line of business tracking, executive updates, and/or ad hoc regulatory requests. Ad Hoc Reports, Power Point Presentations and Specialty Reports for budget planning completed upon request.
• Participate in regulatory exams by providing portfolio reporting to OCC examiners.
• Hosts the quarterly Criticized Classified Loan Review and Construction Loan Review meetings including agenda preparation, risk rating and commitment amount verifications, create and distribute meeting packages.
• Sales Force Champion for the business unit acting as CRE system administrator.

Education

Associate's Degree in Business, Finance or Accounting or equivalent combination of education and experience Business Required

Experience

4-7 years loan servicing and/or loan administration required

2- years leading, coaching, training and/or mentoring other colleagues required

4-7 years Commercial Real Estate loan servicing and/or loan administration preferred

In addition to core traditional benefits, we take pride in offering benefits for every stage of life.

• Retirement savings including both 401(k) and Pension plans.

• Paid time off to volunteer in your community.

• Opportunities to connect with others through our diversity-focusedColleague Resource Groups.

• Competitive salaries with professional development and advancement opportunities.

• Bonus benefits including well-being programs and incentives, parental leave,anemployee stock purchase plan, military benefits and much more.

• Personal banking, loan, investmentand insurance benefits.

Associated Bank serves more than 120 communities throughout Wisconsin, Illinois and Minnesota and we consider our colleagues critical to our continued success. See why our colleagues continually vote us a best place to work in the Midwest.Join our community onFacebook,LinkedInandX.

Compliance Statement

Associated Bank is an equal opportunity employer committed to creating a diverse workforce. We support a work environment where colleagues are respected and given the opportunity to perform to their fullest potential. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, among other factors.

Fully complies with all applicable enterprise policies and procedures. Acts in compliance with all applicable laws and regulations as outlined in training materials, including but not limited to Bank Secrecy Act. Responsible for reporting suspicious activity to Financial Intelligence. Responsible to report all customer complaints as prescribed and procedure violations to management or HR.

Responsible to report ethical concerns as needed to Associated Bank's anonymous Ethics Hotline.

Associated Bank provides additional assistance throughout the application, interview and hiring process. Please contactleavesandaccommodations@associatedbank.comif you need an accommodation at any time during the process.

Associated Banc-Corp is an Affirmative Action andEqual Opportunity Employer. Associated Banc-Corp participates in the E-Verify Program. E-Verify NoticeEnglish or Spanish. Know Your Right to WorkEnglishorSpanish.

Associated Bank isPay Transparencycompliant.

The pay range represents anticipated base pay for this role. Actual pay may vary based on factors including, but not limited to, work location, skills, experience, education, and qualifications for the role.