Temporary Platelet Educator

Job Description:

*This is a temporary position expected to last 6 months.

Joining The American Red Cross is like nothing else - it's as much something you feel as something you do. You become a vital part of the world's largest humanitarian network. Joining a team of welcoming individuals who are exceptional, yet unassuming. Diverse, yet uncompromising in unity. You grow your career within a movement that matters, where success is measured in people helped, communities made whole, and individuals equipped to never stop changing lives and situations for the better.

When you choose to be a force for good, you'll have mentors who empower your growth along a purposeful career path. You align your life's work with an ongoing mission that's bigger than all of us. As you care for others, you're cared for with competitive compensation and benefits. You join a community that respects who you are away from work as much as what you do while at work.

Where Your Career is a Force for Good!

Job Summary:

Support recruitment of blood donors and manage face-to-face donor questions to maximize the number of donors at fixed sites. Cross-sell new procedures, schedule appointments and resolve inquiries to meet the collections goals and increase the availability of blood products. Provide support, development and/or leadership guidance to all volunteers.

Key Responsibilities:

• Coordinate direct-to-donor recruitment using multiple channels to contact and schedule current platelet, plasma and whole blood donors.

• Lead face to face interactions responding quickly to donor questions or issues.

• Develop a working knowledge of donor criteria to identify and convert right type donors based on inventory, product, and marketing initiatives.

• Follow standard recruitment practices to ensure maximum number of donations are scheduled each day, while upselling multiple future appointments at the fixed center.

• Present up-to-date information on all relevant initiatives to donors and local team to meet daily production standard.

• Partner with collections staff to share key facts in order to motivate and inform donors for right-type donation.

• May be involved in promoting community outreach within the geographical radius of donor center.

Qualifications:

Education: High School or equivalent required.

Experience: 1 year of related experience preferred.

Skills & Abilities: Ability to work on a team. Effective time management and prioritization skills. Computer experience, excellent customer service and problem-solving skills required. Must be able to be managed remotely. Effective verbal and persuasive communication skills, the ability to work with potentially difficult customers, and work in a fast-paced environment is required.

Travel: In assigned territory.

*Combination of candidate's education and general experience satisfies requirements so long as the total years equate to description's minimum education and general experience years combined (Management experience cannot be substituted).

The hourly range for this position is $18.00-$21.00.

This job will be posted for a minimum of five business days and extended if the applicant pool needs to be expanded.

Note that American Red Cross salaries are aligned to the specific geographic location in which the work is primarily performed. Other factors that may be used to determine your actual salary may include your specific skills, how many years of experience you have and comparison to other employees already in this role.

The American Red Cross is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, San Diego Fair Chance Ordinance, the California Fair Chance Act and any other applicable state and local laws.

AmeriCorps, the federal agency that brings people together through service, and its partners - the Peace Corps, AmeriCorps Alums, National Peace Corps Association, and the Service Year Alliance - launched Employers of National Service to connect national service alumni with opportunities in the workforce.American Red Cross is proud to be an EONS partner and share our employment opportunities with the network of organizations.

Interested in Volunteering? Visit redcross.org/volunteertoday to learn more, including our most-needed volunteer positions.

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