New

HR System Quality Assurance Consultant

North Carolina State University

$73,000 - $75,000

United States, North Carolina, Raleigh

May 30, 2025

Posting Information

Posting Number	PG194125EP
Internal Recruitment	No
Working Title	HR System Quality Assurance Consultant
Anticipated Hiring Range	$73,000 - $75,000
Work Schedule	Monday - Friday, 8:00 am to 5:00 pm
Job Location	Raleigh, NC
Department	UHR - Information Management & Analytics
About the Department	Human Resource Information Management and Analytics ( HRIMA) provides a broad range of core HR services and support that includes the following: HR data management, compliance, and stewardship System enhancement planning, testing, and technical training Project management and process improvement Reporting and analytics Employee records Time-keeping and leave system support Data quality assurance HRIMA works with college and divisional HR representatives in the development, maintenance, support, and continuous improvement of HR applications, including but not limited to: PeopleSoft HR System, aka MyPack portal PeopleAdmin - Position Management & Applicant Tracking System ServiceNow HR Service Delivery System, aka HRNow
Essential Job Duties	NC State University is seeking a tech-savvy HR System Quality Assurance Consultant to join our Human Resources Information Management and Analytics team. The ideal candidate will have a deep understanding of HR processes and the ability to analyze system data to recommend and test technical changes aimed at achieving better data accuracy, improving compliance, and maintaining data integrity. This position has a high level of accountability and strategic responsibilities that include, but are not limited to the following: Data Auditing and Analysis Auditing HR system data for precision and compliance with state guidelines/Board of Trustees/Board of Governors, and University policies. Analyzing data error reports to identify and implement system and process changes to reduce errors and improve data quality. Project Management and Process Development Utilizing a customer-first and continuous improvement mindset to develop and oversee projects and processes that increase efficiencies and ensure quality assurance and compliance of various transaction types entered into the HR system. Training and Communication Contributing to the development and delivery of university-wide training and communication materials related to the PeopleSoft HR system, best practices, and standard operating procedures. Consultation and Technical Assistance Providing expertise, consultation, and technical assistance to campus HR partners on system best practices and areas for improvement. Proactively identifying and troubleshooting atypical HR system issues. Collaborating with technical staff as necessary to test and resolve system issues and/or enhancements. Relationship Building and Collaboration Actively building and maintaining positive and collaborative professional work relationships with campus HR partners and other University HR staff. Participating in campus-wide and HR work groups and initiatives as the HRIMA SME.
Other Responsibilities	Serving as backup to the HR System Quality Assurance Manager and other team members as needed. Other duties as assigned.

Qualifications

Minimum Education and Experience	Graduation from a four year college or university with a related degree to the area of assignment; or an equivalent combination of training and experience. All degrees must be received from appropriately accredited institution.
Other Required Qualifications	Technical Skills Extensive knowledge of an automated Human Resources System (preferably PeopleSoft) Strong troubleshooting, problem solving, analytical and evaluative skills with an ability to resolve complex technical issues HR Knowledge Experience with or knowledge of HR functions, policies, and procedures Communication and Interpersonal Skills Excellent judgment, communication, diplomacy, collaboration, and organization skills Excellent interpersonal and business communication skills (including written and presentational) Ability to establish collegial relationships with faculty and staff Organizational and Analytical Skills Strong attention to detail Ability to multitask in a fast-paced environment Experience in managing projects including prioritizing work to meet timelines and milestones Leadership and Initiative Demonstrated capacity for leadership, teamwork, and initiative in an autonomous environment High level of independence and initiative
Preferred Qualifications	Two or more years of PeopleSoft HR processing experience Two or more years of faculty and staff personnel policy knowledge Experience working in a University setting Experience developing and utilizing queries and dashboards to audit data and identify trends
Required License(s) or Certification(s)	N/A
Valid NC Driver's License required	No
Commercial Driver's License required	No

Recruitment Dates and Special Instructions

Job Open Date	05/30/2025
Anticipated Close Date	Open until filled
Special Instructions to Applicants	Please include a cover letter, resume, and contact information for at least three professional references.

Position Details

Position Number	00060163
Position Type	EPS/SAAO
Full Time Equivalent (FTE) (1.0 = 40 hours/week)	1.00
Appointment	12 Month Recurring
Mandatory Designation - Adverse Weather	Non Mandatory - Adverse Weather
Mandatory Designation - Emergency Events	Non Mandatory - Emergency Event
Department ID	480201 - UHR - Information Management & Analytics
EEO	NC State University is an equal opportunity employer. All qualified applicants will receive equal opportunities for employment without regard to age, color, disability, gender identity, genetic information, national origin, race, religion, sex (including pregnancy), sexual orientation, and veteran status. The University encourages all qualified applicants, including protected veterans and individuals with disabilities, to apply. Individuals with disabilities requiring disability-related accommodations in the application and interview process are welcome to contact 919-513-0574 to speak with a representative of the Office of Equal Opportunity. If you have general questions about the application process, you may contact Human Resources at (919) 515-2135 or workatncstate@ncsu.edu. Final candidates are subject to criminal & sex offender background checks. Some vacancies also require credit or motor vehicle checks. Degree(s) must be obtained prior to start date in order to meet qualifications and receive credit. NC State University participates in E-Verify. Federal law requires all employers to verify the identity and employment eligibility of all persons hired to work in the United States.