Capacity Management Specialist RN - The James

Position Summary: The Capacity Management Specialist contributes to the ongoing operations of the department, and collaborates with other patient care departments/areas that impact ADT performance.

Receives transfer requests from referring facilities and coordinates patient transfer to our facility using excellent customer service skills with all callers. Facilitates all communication between referring and receiving hospitals/physicians in a professional and effective manner. Enters information into the database, as it occurs, for creation of real time data with a high degree of accuracy. Documents all required information pertaining to the patient transfer process accurately and thoroughly.

Applies approved clinical criteria to evaluate appropriateness of transfer and level of care.

Maintains knowledge base of processes and systems by attending meetings and reviewing training materials and identifies, addresses, and works to resolve system problems impacting transfers. Escalates issues as appropriate to management.

Minimum Qualifications

For Hire: Baccalaureate degree in nursing preferred; current license as a registered nurse from the State of Ohio Board of Nursing required; 5 years experience in a clinical nursing capacity required; with ICU/ED experience preferred, demonstration of leadership and management skills preferred.

Ongoing: Maintains current Ohio RN license. Meets mandatory educational and health requirements. Maintains and seeks new knowledge related to patient care issues, quality improvement and cost reduction, current policies, procedures, and protocols. Demonstrates computer skills required to perform job functions.