Sr Engr Cslt-Ntwk Engring

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

As part of this team, you will play a meaningful role in our network transformation through building a unified network across all lines of business and maintaining the technology that keeps millions of our customers connected.

• Performing expert level troubleshooting and debugging of both network and application system issues.

• Providing network technical assistance to external teams by communicating technical details to customer service centers, technical support organizations, and executive management teams during network events and major outages.

• Developing resolutions to complex problems that require the frequent use of creativity.

• Focusing on high availability, resiliency, security, efficiency, and operational supportability while meeting or exceeding the project schedule.

• Exercising judgment in selecting methods and techniques for obtaining results.

• Accountable for the project results, summarizing the project status and documentation.

What we're looking for...

You must be detail-oriented, think critically to solve issues in real-time and focus on maximizing customer uptime and minimizing impact.

You'll need to have:

• Bachelor's degree or four or more years of work experience.

• Four or more years of relevant experience required, demonstrated through work experience and/or military experience.

Even better if you have one or more of the following:

• A degree in Telecommunications, Computer Science or Electronics.

• Experience in scripting languages and automation tools.

• Experience with 4G/5G Core.

• Experience with managing high expectations from multiple directions with the proven ability to focus team members on objectives

• Strong customer service and interpersonal skills.

Key aspects of this role include...

• Designs, plans, installs, implements, and maintains telecommunication technology systems, including switching systems, voice, mail, and cellular equipment. Designs and stands up new systems and platforms within the Network. Improves the customer experience and takes ownership of assigned tasks. Responsible for defining, documenting, and enforcing system standards and maintaining technology resources related to infrastructure (both on-premises and cloud).

• Designs and/or develop new network-related technologies across the company's various networks and systems.

• Develops maintenance plans for the existing telecommunication systems, identifying and determining processes for updating or decommissioning components based on the requirements of the business.

• Analyzes the network to identify opportunities for performance optimization and automation of existing processes and develops the plans/designs.

• Translates requests from internal teams into network requirements making adjustments to internal systems accordingly.

• Collaborates with the business develop the designs for network creation, modeling, deployment, and installation across multiple OS environments.

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.