Associate Director, Student Systems - Peoplesoft Campus Solutions

UCF IT:

UCF IT is the central information technology organization at the University of Central Florida, providing technology services and support to faculty, staff, and students. Reporting to the Vice President for Information Technology and Chief Information Officer, UCF IT comprises several key departments, including Infrastructure & Operations, Telecommunications, Enterprise Application Development, Information Security, Instructional Resources, and Client Services. UCF IT collaborates with university stakeholders through governance frameworks and advisory committees to ensure alignment with UCF's strategic goals. With a focus on innovation, security, and excellent service delivery, UCF IT supports the university's mission of teaching, learning, research, and community engagement.

The Opportunity:

UCF IT seeks an Associate Director, Student Systems for their Peoplesoft Campus Solutions student information systems and ERP team. The Associate Director, ERP Student Application Systems is responsible for the direct management and supervision of enterprise resource planning (ERP) applications systems analysts, ERP system administrators, and engineers. Develops Student Information and ERP system strategy and road maps based on information technology (IT) and business leader priorities. Leads development, implementation, upgrades, testing, conversion and on-going support of the ERP systems. Plans, develops, maintains and supports information technology (IT) systems and operations. Leads application development, performance monitoring, application acceleration, and service delivery to optimally deploy, run and improve applications. Collaborates with executive business owners and business process owners to ensure the ERP system team priorities align with organizational goals.

Classification Title: Associate Director, ERP Student Application Systems

Responsibilities:

• Act as product and development manager for the student information systems including, but not limited to, Peoplesoft Campus Solutions and its ancillary systems. Manage the entire product lifecycle, from ideation through development, testing, release, and support, ensuring the product meets customer needs and aligns with business goals.

• Lead team of Student ERP applications systems analysts, ERP system administrators, developers and engineers. Maintain resource plans, assign priority work, provide guidance, and measure progress. Plan, execute, and participate in team, department, division and university activities designed to improve culture and employee engagement.

• Collaborate with executive business owners and business process owners to establish a clear vision, strategy, and roadmap for the student ERP systems, aligning the teams' priorities with organizational goals. Coordinate governance, development backlog, release management, and continuous improvement for the student ERP systems based on business leader priorities. Conduct regular feedback product sessions with staff, students, and faculty.

• Lead development, implementation, upgrades, testing, conversion, on-going operations and support of the ERP system. Plan and oversee the management of ERP system improvement projects. Ensure ERP data and ERP systems security and architecture meet UCF and industry standards.

• Monitor performance and service delivery to optimally run and improve applications according to business priorities. Establish and report operational metrics, human resource utilization and capacity, team performance, and system utilization and performance monthly.

• Manage team performance, provide regular feedback, maintain progress documentation, and conduct employee performance evaluations. Coach employees for improved performance and effectiveness. Plan, establish and execute professional development plans for self and all staff.

• Develop and lead ongoing student apprenticeship, senior projects, and internship programs.

• Perform other duties as assigned.

Minimum Qualifications:

Bachelor's degree and 6 years of relevant experience with at least 2+ years of leadership experience; or High School Diploma (or equivalent) and 10 years of relevant experience with at least 2+ years of leadership experience, or an equivalent combination of education and experience pursuant to Fla. Stat. 112.219. Click here for more information

Preferred Qualifications:

We welcome candidates with any of the following experience:

• 10+ years' progressive experience with Oracle Peoplesoft Campus Solutions delivered functionality.

• In depth knowledge of Oracle Peoplesoft architecture, data, and product ecosystem.

• Experience working in higher education, with in depth understanding of higher education student systems requirements.

• Experience leading development and analysis teams to improve student systems.

• Extensive product management experience and skills including but not limited to outstanding facilitation and collaboration skills, experience leading product governance and managing backlogs, strong analytical and problem-solving skills, excellent communication and interpersonal skills, strategic thinking and vision, ability to prioritize and make tough decisions, technical understanding and ability to work with technical teams, user-centric mindset, leadership and influence skills, data analysis and interpretation skills, ability to work in a fast-paced and dynamic environment, experience with Agile methodologies.

• Extensive experience leading complex projects.

• Experience leading product strategy and development.

• Knowledge of user experience (UX) design.

• Advanced scripting skills (SQL).

• Experience coaching student interns.

• Deep understanding of and experience with release management.

• Experience using performance analytics to develop and execute process improvement initiatives.

• In-depth understanding of UCF information technology services and higher education stakeholder needs.

• Ability to ensure the highest levels of trust in data transparency, compliance, and security.

• Demonstrated ability to facilitate decision making among executive stakeholders.

Special Instructions to the Applicants:

This position will be required to work occasional nights and weekends during upgrades or outages.

This is not a remote position. Up to 1-3 hybrid workdays per week may be available after a probationary period, depending on university policy, project work, and supervisor approval.

Applicant must be authorized to work for any U.S. employer, as sponsorship is not available for this position.

Classification Title: Associate Director, ERP Student Application Systems

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you'll play an integral role at one of the most impactful universities in the country. You'll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 13 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you'll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills and you'll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks!UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program

• Paid time off, including annual and sick time off and paid holidays

• Retirement savings options

• Employee discounts, including tickets to many Orlando attractions

• Education assistance

• Flexible work environment

• And more...For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF's expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.

UCF is proud to be a smoke-free campus and an E-Verify employer.

If an accommodation due to a disability is needed to apply for this position, please call 407-823-1336 or email onac@ucf.edu.