Job Locations
US-VA-Hot Springs
Requisition ID |
2025-123452
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# of Openings |
1
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Category (Portal Searching) |
Accounting/Finance
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Location
The Omni Homestead Resort & Spa Our employees are what make The Omni Homestead Resort & Spa what it is. Since 1766, they've helped us offer guests an opportunity to enjoy Southern hospitality at its best. Located in the Allegheny Mountains of Virginia, we are a four-season resort that boasts superb restaurant dining experiences, championship golf, spa, winter sports and numerous other activities ideal for families and corporate outings. The Omni Homestead Resort & Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Homestead Resort & Spa may be your perfect match.
Job Description
To ensure the accuracy of all A/R billing functions including but not limited to: Guest folios, banquet and catering functions and member billings to achieve the highest level of guest satisfaction and ensure internal compliance of Omni SOPs and processes.
Responsibilities
- Essential Functions:
- Oversee daily handling and resolution of check out with balance accounts for all guest, group and banquet and catering functions
- Oversee and ensure that all billings are issued timely per the Omni SOP with supporting backup for all charges.
- Manage credit files and ensure proper credit procedures are followed.
- Audit to ensure the accuracy of all banquet charges and miscellaneous charges that are posted to master accounts.
- Audit city ledger edit for correct information, proper billing address and phone number, complete backup, and correct city ledger number to run statements on a daily basis.
- Ensure weekly account receivable analysis is sent to corporate accounting.
- Forward group advance deposits received by accounting to reservations for posting.
- Handle all customer inquiries in a timely, efficient manner.
- Handle correspondence and communication to customers, corporate office, as well as our owners regarding billing matters.
- Ensure that all major accounts have received a follow-up call 10-20 days after the bills have been mailed.
- Attend all pre-conference meetings for special billing instructions and ensure accuracy of billing.
- Maintain open communication with all departments.
- Manage neat and organized billing files
- Hotel Specific Essential Functions:
- Act as back up to Member and Group Billing staff
- Create PZ accounts for Guests of Members, PM accounts for definite catering functions
- Construct Group Bills and send to Conference services and clients
- Submit Credit Card authorizations on MyCheck portal
- Post check deposits and ensure proper deposit is received in advance of arrival
- Assist and Manage Group billing activities
- Other duties as assigned
- Tools and Equipment:
- Computer and printer, typewriter, telephone, pen/pencil, photo-copying machine, file folders, filing cabinet, facsimile machine,
- Delphi
- Opera
- Resort Suite
- Working Environment:
- Interior of hotel, in normal office conditions.
Qualifications
Omni Hotels & Resorts is an equal opportunity employer. The EEO is the Law poster and its supplement are available using the following links:EEOC is the Law Poster and the following link is the OFCCP's Pay Transparency Nondiscrimination policy statement
If you are interested in applying for employment with Omni Hotels & Resorts and need special assistance to apply for a posted position, please send an email to applicationassistance@omnihotels.com.
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