Manager/Director of Closing (HMC)

REAK GROUND ON A REWARDING CAREER WITH US!

At MDC Holdings, Inc./Richmond American Homes, we encourage a company culture that promotes professionalism, teamwork, health & wellness and work-life balance. If you are a results-driven professional with a passion for success, consider building a career with us. We're proud to be one of the most established homebuilders in the industry, with over 45 years of experience and 250,000+ homes to our credit.

We also take great pride in being a member of Sekisui House, a global leader in homebuilding. This impressive, 60+ year old company has built over 2.6 million new homes designed to reflect and adapt to the changing needs of today's homebuyers. Drawing on Sekisui House's unparalleled history and superior service, we commit ourselves to a future where people around the world can live joyful lives in homes that are safe, secure, stylish and comfortable.

Position Summary

The Closing Manager/Director for HomeAmerican Mortgage is responsible for supervising the work of remote loan closers. This includes providing training, coaching, and regular performance feedback to ensure a high level of service, quality, and efficiency. The role involves responding to audit findings, identifying opportunities to improve processes and systems, and stepping in to perform closing duties as needed. This position can be located in CO, AZ, CA, NV, or FL.

*The tile of the position will be determined based on the experience level of the selected candidate.

Responsibilities

Supervise, train, and motivate loan closing staff in accordance with corporate policies and industry regulations.

• Provide ongoing coaching and conduct 90-day, semi-annual, and annual performance reviews, in coordination with senior management.

• Document and address employee performance concerns professionally and effectively.

• Ensure timely delivery of closing figures and closing packages to title companies.

• Communicate with title companies and internal departments such as underwriting, processing, and post-closing to resolve closing issues and address their root causes to prevent recurrence.

• Respond to audit findings and implement corrective actions and track to ensure they are effective.

• Monitor and improve the efficiency and accuracy of closing operations.

• Prepare and deliver weekly and monthly reports as required by senior management.

• Perform loan closing duties when necessary.

• Manage a team of remote employees

Requirements

• High school diploma or equivalent work experience.

• Minimum 5 years of mortgage loan closing and supervisory experience.

• Strong organizational, written, and verbal communication skills.

• Technical knowledge of FHA, VA, and Conventional loan closing requirements.

• Recent experience with Encompass loan origination software.

• Familiarity with hybrid closings, eNotes, and Remote Online Notarization (RON

Benefits & Perks!

While we value hard work, we also recognize the importance of having fun! Our employees enjoy a collaborative environment where they can freely bounce ideas off one another and participate in exciting teambuilding activities and outings, like trips to the ballpark, holiday celebrations, regular office socials and much more.

• Positive, collaborative team culture
• Competitive compensation structure
• Comprehensive benefits package includes: Medical, Dental, Vision, HSA/FSA accounts, 401K, Life Insurance, Short Term Disability, Long Term Disability, and EAP
• Time Off benefits include: Vacation, Sick, Holiday, Bereavement, Jury Duty, FMLA, and Military leave
• Discounted pet insurance
• Home purchase discounts & more!

*All benefits are subject to qualification and hire dates. Not all benefits apply to commissioned sales people.

Compensation

• Base Salary: $90,000-$115,000
• FLSA Status: Exempt
• Bonus Type: Year-end Discretionary

If you are ready for more than a job and seek a career with one of the most respected organizations in a top industry then we want to hear from you. Please also visit our website at www.richmondamerican.com for more information. MDC Holdings, Inc. / Richmond American Homes is an Equal Opportunity Employer. #LI-NH1