Business Development Representative

UMC is proud to be built on a foundation of 100+ years of consistent business growth. We offer an environment of constant learning and developing through training, technology, creativity, and collaboration. Our teams are driven, informed, and empowered to act. We strive to treat people fairly and do the right thing both in our business and in our community.

UMC understands the importance of our hard-working people and is committed to building and sustaining a culture that supports diversity, equality, and inclusion. We hire the best and the brightest from across the region to construct teams of experts in design, engineering, project management, and business services. We are proud to be an equal opportunity employer, and all qualified applicants will receive consideration for employment.

Let UMC be the top consideration for your new career supporting work-life balance and well-being!

Read more about this opportunity to join our team!

Application Process:

UMC uses an electronic application process for open positions. Document verification and work eligibility requests may include resume, cover letters, references, and work authorization confirmation.

Online assessment requests may be used as part of the candidate evaluation process.

Benefits Summary:

UMC offers a competitive salary and a generous benefits package that includes health/vision/dental insurance, 401(k) plan with match, Health Savings Accounts, Flexible Spending Accounts, Life & Disability Insurance, Company Paid STD/LTD, Paid Time Off, Employee Assistance Program, Professional Development Assistance, Referral Program, Tuition Reimbursement, Wellness Program, and employee events.

Paid Time Off:

Eligible employees begin accruing PTO as of their date of hire and accrual rates are based on years of service. Base annual accrual starts at 120 hours/15 days for full time status. PTO is a combination of sick and vacation accruals. UMC follows the required WA State Sick Leave guidelines and employees are provided (1) for every 40 hours worked as part of the PTO package. UMC also offers (7) paid holidays, plus (1) Floating Holiday to be used within the calendar year.

Starting Salary Range: $128,000 - $144,000 base + commission

Location: Lynnwood, WA

Classification: Exempt

Must be eligible to work in the U.S. - Sponsorship not available

Position Overview:

Sells UMC's owner direct offerings to largest and most strategic customers and prospects and is responsible for achieving an assigned sales and profit goal. Reporting to the BPS LOB Manager and the Service Sales Manager in a matrixed reporting structure, the BDR closes and implements complex, high value growth opportunities within a group of focused vertical markets. The BDR's most important means of interacting with customers and prospects is through face-to-face meetings.

The BDR is responsible for selling and supporting the firm's complete BPS and Service offerings to owner direct clients in Western Washington.

Key Responsibilities:

1. Acquire new customers from any assigned territory by prospecting, targeting and developing relationships. Penetrate assigned accounts by selling new or additional services to new customers or expanding existing customer relationships by selling additional customer locations. Represent UMC's complete set of offerings, but primarily focus on:
2. Building Performance Services-including Energy Star Benchmarking, Energy Star Certifications, Energy Audits, Building Tune-ups, Compliance as a Service, Facility Condition Assessments, and Building Analytics including fault detection and diagnostics
3. Service LOB related recommended repairs based on paragraph 1.a. above.
4. Maintenance Contracts-including all direct or bundled subcontractor services.
5. HVAC, Plumbing & Lighting Projects-mostly developed from a building efficiency perspective.
6. Lead all aspects of the sales process, calling upon others in Service LOB to assist in solution development and proposal delivery, as needed, or as directed by management.
7. Manage new customers' implementation by directing company implementation resources and by managing customers' expectations and satisfaction with the implementation process. Ensure transition of customer responsibility to the account management team following implementation.
8. Develop customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritize initiatives and company investments, and establish a clear action plan for success.
9. Create an annual sales plan to focus sales efforts.
10. Plan key sales calls using UMC standard call planning tools.
11. Develop and implement sales opportunity plans using UMC standard opportunity planning tools.
12. Manage customers' satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.
13. Use UMC's CRM system to document and support all sales opportunities and activities.

Secondary Responsibilities:

1. Enlist the support of the Service Sales Manager and implementation resources, project management resources, and other sales and management resources as needed.
2. Collaborate with BPS LOB Director, Service Sales Manager, & Service LOB Director to ensure customer satisfaction and problem resolution.

Required Skills and Abilities:

• Excellent organizational and time management skills
• Proficient in the use of Microsoft Office (Word, Excel, Outlook, Dynamics CRM-or similar program)
• Strong customer service skills
• Sales skills including the ability to prospect, research, qualify sales opportunities, question effectively, make presentations, create account strategies, ability to understand the customers business and how we can help them be more successful and financial selling skills.

Supervisory Responsibility:

This position has no direct reports.

Preferred Education and Experience:

• Four-year college degree from an accredited institution
• Or equivalent training from a certified apprenticeship in mechanical or electrical program
• Or minimum 4 years of experience in customer service, account management or sales position

Required Licensing and Other Certifications:

• Maintain a valid driver's license and satisfactory driving record.

Affirmative Action:

UMC is committed to a culture of inclusion and connectedness. The collective sum of the individual differences, life experiences, knowledge, innovation, self-expression, and talent that our employees invest in their work represents who we are as a company and what we believe in. In recruiting for our team, we welcome the unique contributions that you can bring in terms of their education, opinions, culture, ethnicity, race, sex, gender identity and expression, nation of origin, age, languages spoken, veteran's status, color, religion, disability, sexual orientation and beliefs.

EEO Policy:

UMC's policy on equal employment opportunity prohibits discrimination based on race, color, sex, national origin, citizenship or immigration status, religion, presence of physical, sensory or mental disability, genetic information, age, sexual orientation, gender identity, marital status, honorably discharged veteran or military status, status as a victim of domestic violence, sexual assault or stalking, or any other status or characteristic protected by federal, state, or local law. This policy applies to recruiting, hiring, transfers, promotions, terminations, compensation, benefits, and all other terms and conditions of employment. Retaliation against any employee who files a complaint regarding possible violations of this policy is not tolerated. UMC is also committed to taking affirmative steps to promote the employment of minorities, women, persons with disabilities, and covered veterans. Affirmative action plans are developed annually to support its commitment to equal employment opportunity, consistent with company policy and the company's obligations as a contractor to the United States government.