Bilingual Call Center Representative

Fluent in Spanish and People Skills? We've Got the Call for You!

Bilingual Call Center Representative - Legal Support | Minneapolis, MN

Are you ready to put your bilingual skills to work in a meaningful way? Staffmark is hiring a Bilingual Call Center Representative (Spanish-English) to support a high-profile legal services project in Minneapolis, MN. This is a short-term but potentially extended opportunity for someone who is detail-oriented, dependable, and ready to deliver a consistent and professional customer service experience.

Hours & Pay

Pay: $18/hour for bilingual Spanish speakers

Schedule: Monday - Friday, 9:00 AM - 5:00 PM

Training: First two days: 9:00 AM - 4:30 PM

Assignment: 2-6 weeks, with the potential to extend based on attendance and performance

Your Daily Responsibilities

• Answer inbound calls from individuals regarding legal settlements and class action lawsuits
• Follow a structured script to ensure accuracy and legal compliance
• Accurately document all calls and interactions, translating between Spanish and English as needed
• Respond to and send emails professionally and promptly
• Handle sensitive and confidential information with care
• Adapt to multiple projects and maintain consistency in call handling
• Some outbound calls may be required to return messages

Benefits That Make a Difference

Enjoy weekly pay, medical, dental, and vision insurance, life insurance, 401k, short-term disability, and referral bonus potential. You'll also benefit from free parking, an on-site gym, employee discount programs, and a convenient location on the bus line. This is a great opportunity to gain experience and make a difference in a professional and supportive environment!

What You Bring to the Table

• Bilingual in Spanish and English (spoken and written)
• Prior customer service or call center experience preferred
• Excellent verbal and written communication skills
• High attention to detail and commitment to following procedures
• Dependability and consistent attendance are a must
• Comfort with inbound phone-based communication and data entry
• Willingness to learn and support multiple concurrent projects

Ready to take the call?

Don't miss your chance to be part of something impactful. Click Apply Now to join our team today!

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Staffmark is committed to providing equal employment opportunity for all persons regardless of race, color, religion (including religious dress and grooming practices), sex, sexual orientation, gender, gender identity, gender expression, age, marital status, national origin, ancestry, citizenship status, pregnancy, medical condition, genetic information, mental and physical disability, political affiliation, union membership, status as a parent, military or veteran status or other non-merit based factors. We will provide reasonable accommodations throughout the application, interviewing and employment process. If you require a reasonable accommodation, contact your local branch. Staffmark is an E-Verify employer. This policy is applicable to all phases of the employment relationship, including hiring, transfers, promotions, training, terminations, working conditions, compensation, benefits, and other terms and conditions of employment.

All employees are directed to familiarize themselves with this policy and to act in accordance with it. All decisions with respect to employment matters and other phases of employer-temporary employee relationships will be in keeping with this policy and in accordance with all applicable laws and regulations.