Field Service Project Lead

Are you a hands-on problem solver who loves to travel and provide exceptional customer service? IPS is seeking a dynamic Field Service Technician to join our team. In this role, no day will be the same. You'll troubleshoot, repair, and maintain equipment while delivering top-notch service to our customers. You'll be able to work alongside some of the best technicians in the industry utilizing the latest technology tools and equipment. If you're passionate about your work, have a strong work ethic, and enjoy working independently, IPS is the place for you. Apply now and start your adventure with us!

Responsibilities & Expectations:

As a Field Service Project Lead, you will play a pivotal role in overseeing electrical service projects from start to finish, ensuring the successful execution of tasks involving testing, troubleshooting, and data collection for low, medium, and high-voltage electrical systems. You'll be responsible for pre-planning and job quoting, assigning work to crew members, interfacing with customers, and monitoring project budgets. This role requires a hands-on leader who can balance both technical tasks and project management duties while ensuring top-quality service and customer satisfaction.

• Electrical Project Managers oversee electrical services jobs involved with the inspecting, testing, troubleshooting, performing start-up and collection of data of low, medium and high voltage (to 500kV) electrical systems, and moderately complex relay calibration and power metering.
• Involved in the pre-planning, walk-through and working with sales department on estimating and quoting jobs.
• Identify and assign individual job assignments of crew members.
• Interface with the customer throughout jobs and attend customer meetings as requested or needed to provide job updates, progress status, and resolve issues.
• Identify opportunities for expanded job scope and discuss with customer and Account Manager.
• Communicate with the assigned Account Manager on any additional billing.
• Monitor job budget by reviewing each technicians' job time and material costs.
• Conduct a final job walk with customer before energizing, discuss job scope and ensure start-up goes well.
• Complete, compile and review reports for accuracy and provide to Production Manager.
• On some jobs, may be required to work as a Technician on some job tasks performing various electrical testing & maintenance services.
• Rotate emergency on-call duty and if called respond to customer emergencies in a timely manner.

Qualifications and Competencies:

• High school diploma or GED required; prefer an Associate's degree from an accredited 2 year technical college in Electrical Power, or similar experience and training from the military (Army Prime Power, Air Force Electrical Power Production, or NAVY Seabee)
• Experience project managing electrical maintenance shutdowns/turnarounds or switchgear commissioning
• Prefer experience with most of the following or similar: Doble software, automated CT set, Power DB, RTS or Protest relay testing, oil testing, infrared scanning, automatic transfer switching, performing start-up on switchgear up through 500kV class, VFD (variable frequency drives)
• NETA Certification a plus, but not required
• Must have general PC skills including email, internet, data entry and Microsoft Office; experience with PowerDB a plus.
• OSHA 30 hour, MSHA, NFPA 70-E, CPR/First Aid/BBP/AED training a plus.
• Must be able to work safely and adhere to all electrical safety procedures.

You'll thrive at IPS if you...

* Lead with integrity and prioritize safety. You demonstrate high standards and commit to a safe, ethical workplace.
* Value teamwork and accountability. You work well with others, take responsibility, serve others, and deliver on your commitments.
* Focus on the customer. You are dedicated to providing an unmatched customer experience and exceeding expectations.
* Have an entrepreneurial spirit. You're proactive, innovative, and thrive in a fast-paced environment.
* Communicate effectively and with purpose. You keep everyone informed with clear, concise communication.
* Stay curious and love to learn. You continuously seek new knowledge and grow personally and professionally.

Who We Are:

At Integrated Power Services (IPS), we're committed to empowering you to make a meaningful impact. As the industry's leading and fastest-growing service provider, IPS offers single-source electromechanical and power management solutions to enhance the reliability of critical infrastructure across North America and the United Kingdom. We serve over 30,000 essential customer locations, from renewable energy pioneers to hospitals, manufacturers, and municipalities, helping them avoid costly downtime and ensure mission-critical operations.

When you join IPS, you're joining a team that's revolutionizing equipment and process reliability across diverse sectors, from power generation to petrochemicals, and beyond. You'll learn from industry experts, grow alongside a talented workforce, and be part of a company that is built on the Shared Values of Safety, Integrity, Teamwork, Accountability, Customer Focus, and Entrepreneurial Spirit.

Benefits:

• Paid Time Off (PTO)
• 401k Employer Match
• Bonus Incentives
• Tuition Reimbursement Program
• Medical, Dental and Vision plans
• Employee Assistance Program (EAP)
• And more!

IPS is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, or veteran status.

Any offer of employment is contingent upon the successful completion of a background and driving record investigation. As a federal contractor, our company is committed to maintaining a safe and drug-free workplace. Candidates for this position are required to complete a pre-employment drug screen successfully. The drug screening process will include testing for substances that may impair one's ability to perform the job safely and effectively.

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