Bilingual Service Secretary

Mustang Cat
18 USD-22 USD
sick time, tuition reimbursement, 401(k)
United States, Texas, Houston
Jun 06, 2025
Building Texas... Powering the World . Since 1952, Mustang has proudly served the construction, oil & gas, power generation, marine, and manufacturing industries as the authorized Caterpillar dealer for Southeast Texas. Start your career with Mustang Cat - one of America's Greatest Midsize Workplaces of 2025! Now Hiring: Bilingual Service Secretary - Houston, TX (Administrative Support \| Customer Service \| Service Department Front Office) Mustang Cat is hiring a reliable and organized Service Secretary to support the daily administrative needs of our Service Department in Houston. This front-line position is vital in ensuring our service operations run smoothly while providing exceptional support to both customers and internal teams. Top Benefits for Service Department Professionals: Great Work-Life Balance On-Premise Clinic Tuition Reimbursement Vast Growth Opportunities Job Stability Full-Time Benefits: Medical, Dental, Vision 401(k) with Employer Match Paid Vacation, Sick Time & Holidays What You'll Do as a Service Secretary: Serve as the first point of contact for walk-in customers and high-volume incoming calls Screen, forward, and manage messages to the correct service shop or team member Assist with administrative projects, document scanning, and recordkeeping Track and reconcile credit card statements for accuracy Maintain office supply inventory and reorder when necessary Support the Service Department with additional tasks as needed What You Bring to the Role: High school diploma or equivalent Minimum 2 years of experience in administrative support or office coordination Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Experience with multi-line phone systems in a fast-paced environment Professional verbal and written communication skills Organized, dependable, and detail-oriented Ability to interact confidently across all levels of the organization Strong attendance record and a proactive mindset Bilingual English/Spanish required Preferred Qualifications: Prior experience supporting service operations or working in an industrial or dealership environment Start your journey with Mustang Cat and grow your career in a role where your organization and professionalism make a difference every day. Apply now to join a team that values reliability, customer service, and career development. Check out the Mustang Cat Anthem to see our mission in action! Having trouble logging in? Create an account through the link on the "Sign In" pop-up window, and apply today! Mustang Cat is an Equal Opportunity Employer.