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General Manager

EssilorLuxottica
$95,331.60 - $122,135.30
paid time off
United States, Massachusetts, Pittsfield
25 Downing Three (Show on map)
May 28, 2025

Requisition ID:888431

Position:Full-Time

Total Rewards:Benefits/Incentive Information

If you've worn a pair of glasses, we've already met.

We are a global leader in the design, manufacture, and distribution of ophthalmic lenses, frames, and sunglasses. We offer our industry stakeholders in over 150 countries access to a global platform of high-quality vision care products such as the Essilor brand, with Varilux, Crizal, Eyezen, Stellest and Transitions, iconic brands that consumers love such as Ray-Ban, Oakley, Persol and Oliver Peoples, as well as a network that offers consumers high-quality vision care and best-in-class shopping experiences such as Sunglass Hut, LensCrafters, and Target Optical, and leading e-commerce platforms.

Our unique business model and relentless pursuit of operational excellence ensures that consumers everywhere have access to products. Balancing speed, efficiency and proximity, the Company manages a global supply chain with cutting-edge technology, based on centralization for frames and on a capillary network for lens finishing and prescription laboratories. In our dynamic environment, fueled by technology and innovation, our people have the space to pioneer new solutions.

Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry. Discover more by following us on LinkedIn!

GENERAL FUNCTIONS

The General Manager oversees all operations and people management aspects of a lab. The scope of the role may vary based on various factors, such as the volume, number of employees, the type of lab, and other factors. The volume of jobs per day is approximately <1k for Proximity labs.

Responsibility includes strategy and leadership to achieve expected results for safety, quality, production, maintenance, and people management. The General Manager is responsible for leading an efficient lab, developing high-performing teams, leading change and continuous improvement, driving results, inspecting what is expected, and building a best-in-class working environment.

MAJOR DUTIES AND RESPONSIBILITIES



  • Enforces policies and procedures for a safe and compliant work environment. This includes ensuring compliance with internal safety-related standards (e.g., EH&S) and external regulations (e.g., EPA, OSHA).
  • Leads activities to achieve operations efficiency through financial and budget activities, organizational structure, operational procedures and practices, production flow, quality, resource allocation, change management, continuous improvements, and managing expenses.
  • Reviews and analyzes data, trends, and needs to determine strategies needed to achieve expected results.
  • Identifies and implements strategies in operations and people management to achieve expected results. Seeks and implements standards and best practices.
  • Uses formal and informal communications to build excitement about the strategy and keep employees informed and motivated.
  • Provides individual team members with challenging and clear performance objectives directly tied to the market and lab network strategy.
  • Oversees production and quality progress by reviewing reports and data, managing performance, and inspecting production and quality progress. Inspects what is expected.
  • Drives execution of metrics through action plans and accountability.
  • Partners with leadership to communicate progress and support and resources needed.
  • Fosters a positive work environment (e.g., teamwork, fairness, engagement) and ensures employees demonstrate the company's values.
  • Conducts people management responsibilities including interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems. Performs these responsibilities for direct reports and supports these efforts for indirect reports, as needed.
  • Builds and develops the leadership team to ensure capabilities for executing operational strategies; this includes leading talent development practices (e.g., performance management and succession planning) to ensure development for all employees.



BASIC QUALIFICATIONS



  • High School diploma/G.E.D.
  • 10+ years of experience with leading others.
  • 10+ years of experience in a manufacturing or related environment.


  • Demonstration of leadership skills and abilities
  • Must be able to travel as needed to meet the needs of the lab operations.


  • Experience in a very high-volume environment with complex technical processes.
  • Proven track record of individual accomplishment, contribution, and team-based success.


PREFERRED QUALIFICATIONS



  • Bachelor's degree in Business or related field.
  • Previous experience leading process improvement initiatives within a production environment utilizing Lean Manufacturing and 6 Sigma tools and processes.

Pay Range: $95,331.60 - $122,135.30

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Upon request and consistent with applicable laws, EssilorLuxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name and contact information so that we may follow up in a timely manner) or email HRCompliance@luxotticaretail.com.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.



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