Principal Network Engineer

You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love - driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together - lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.

The Principal Network Engineer will use and apply their experience and knowledge of principles, theories, and concepts of Session Border Controllers (SBC) and routing and switching technologies to create world-class network design for external F500 customers seeking network transformation. You will work directly with the customer, build trust with stakeholders, and own the design process as a network engineering subject matter expert. You will work closely with Verizon and Customer Operations, project management, and engineering teams to ensure the customer's requirements are met. In addition, you will provide technological vision for network transformation, serve as the engineering team lead back into Verizon, and ensure information is flowing to engineering resources assigned to project.

Major Responsibilities include:

• Create client solutions based on business requirements involving Session Border Controllers, Ip telephony, advanced networks, data center, security, and virtualization technologies; as well as development of fault and performance management policies and automation rules

• Proactively manage client engagement at all client levels, technology lifecycle development, and planning & coordination with various internal/external stakeholders

• Support standard and custom solution development initiatives and network management device and application certification for Managed Services solutions and clients

• Collaborate with Engineering/Planning, IT, Product Development, and various Verizon and external delivery and support teams to manage the design and implementation of client projects

• Provide technical trainings and support for the Managed Services Operations team

• Design, implement, and support solutions involving, but not limited to, SBC, WAN, LAN, WLAN, VoIP, Data Analytics, Security and Virtual (e.g.; Virtualization, SDN, NFV) technologies

• Analyze, evaluate, and communicate network capacity and performance data with the objective of driving improvements to customer's network

• Provide Matrix supervision of a team for specific projects, resource management, process documentation, and peer mentoring

• Oversee customer network documentation such as solution design document, record of change, and network diagrams

• Act as an escalation point, providing 4th level incident support for customers

• Create presentations and demonstrations related to technology, process, or client solutions as necessary

• Own design process and address critical issues

• Protect Verizon's customer proprietary network information and Verizon information assets

Where you'll be working...
This hybrid role will have a defined work location that includes work from home and assigned office days as set by the manager. To be eligible for this position, you must be located within a 60 minute commute of one of the locations specified on this job posting.

You'll need to have...

• Bachelor's degree or six or more years of work experience.

• Six or more years of relevant work experience as a network engineer with experience designing, implementing, and configuring complex enterprise networks and Session Border Controllers

• Six or more years of experience with Ribbon SBC networking, IP network architecture and design disciplines, operational support

• Current experience with hands-on implementation and thorough configuration knowledge and capabilities for all platform levels of Ribbon SBC

Even better if you also have...

• Master's Degree

• Seven or more years of experience in technology disciplines.

• Ribbon SBC CORE Support Professional Certification or equivalent practical knowledge, and/or Cisco CCNP, CCIE Certification.

• Possess in-depth Ribbon SBC knowledge, IP network architecture and design disciplines, operational support familiarity, previous and current extensive hands-on implementation and thorough configuration knowledge and capabilities for all platform levels.

• Have very strong customer interfacing background, as well as superior oral and written communication skills.

• Extensive technical writing skills.

• In-depth knowledge of all routing protocols (For example : BGP, EIGRP, OSPF, GLBP, VRF), Traffic engineering, L2/L3 VPN, multicast & class of service.

• Strong understanding and familiarity with router, LAN switch, application accelerator, wireless controller and IP Voice.

• Disciplined and oriented in practice of and adherence to process and procedures.

• Experience researching technical issues and develop solutions

• Strong attention to detail

• Excellent written and verbal skills

• Good organizational skills

• Must be achievement orientated

• possess problem solving skills including conceptual and analytical thinking

• Capable of working on complex problems where analysis of situations or data requires an in-depth evaluation of various factors

• Possess ability to exercise judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results

If Verizon and this role sound like a fit for you, we encourage you to apply even if you don't meet every "even better" qualification listed above.

Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to veteran status, disability or other legally protected characteristics.

Our benefits are designed to help you move forward in your career, and in areas of your life outside of Verizon. From health and wellness benefit options including: medical, dental, vision, short and long term disability, basic life insurance, supplemental life insurance, AD&D insurance, identity theft protection, pet insurance and group home & auto insurance. We also offer a matched 401(k) savings plan, stock incentive programs, up to 8 company paid holidays per year and up to 6 personal days per year, parental leave, adoption assistance and tuition assistance, plus other incentives, we've got you covered with our award-winning total rewards package. Depending on the role, employees have the opportunity to receive compensation in the form of premium pay such as overtime, shift differential, holiday pay, allowances, etc. Newly hired employees receive up to 15 days of vacation per year, which grows with additional service. For part-timers, your coverage will vary as you may be eligible for some of these benefits depending on your individual circumstances.