Director, Student Success Insights & Programming

Title: Director, Student Success Insights & Programming

Employee Classification: Professional 52 Wks Non-Unit

Department: Student Success

Salary Range: $ 78,031

Who we are:

We are not-for-profit: St. Louis Community college (STLCC) is a non-profit institution dedicated to empowering students, expanding minds, and changing lives. Employees are committed to strengthening the St. Louis community with inclusive and transformative education.

We are a respected employer: For 60 years, STLCC has served the St. Louis community, expanding to 4 main campuses, 2 education centers, 2 workforce training centers, and 5 centers of excellence. More than one-half of the households in St. Louis have at least one member who has taken classes at STLCC.

We make an impact in the community: Through credit courses, continuing education, and workforce development programs, STLCC annually serves nearly 69,000 students. More than 80% of career and technical graduates employed in their fields or continue their education at four-year institutions within six months of graduation. STLCC sends more transfer students to Missouri's four-year colleges/universities than anyone else.

What you get:

Benefits package [for full-time employees]: STLCC offers one of the best benefit packages in the St. Louis area. As a STLCC employee you will have access to a 100% match on your contribution to retirement, two health insurance plans options - including an HSA option, low-cost life insurance with a 3x salary benefit, and other low-cost benefits including dental, vision, AD&D, Short-term & Long-term disability insurance.

Opportunity to grow: Over half of our employees have served the college for more than 12 years, exploring different career paths and advancing to higher level positions.

Education & training opportunities: STLCC offers tuition waivers for employees [full-time and part-time] + their dependents. Full-time employees can take advantage of tuition reimbursement for other institutions after just 6 months of service, and an annual professional development allotment.

Work/life balance: Full-time STLCC employees have access to a generous time off package, including holidays, vacation, personal days, medical leave, and other leave options. Our holiday schedule even includes a paid winter holiday at the end of the calendar year.

Commitment to wellness: STLCC HR boasts a dedicated health and wellness specialist who is enthusiastic about creating a culture of wellness throughout the College. With access to college wellness vendors, employees are educated, motivated, and rewarded for healthy behaviors. STLCC employees and anyone living in their household also have access to an employee assistance program (EAP) that can help them with virtually any life need.

The basics of this position:

The position is responsible for developing and managing transfer and career programming that empowers students to achieve their academic and professional aspirations. This role also oversees the management and optimization of student success platforms related to career, transfer, and Early Alert processes, ensuring they are effectively utilized to enhance student outcomes and provide timely support for at-risk students. Additionally, the role supports the coordination of communications to current students, fostering engagement and awareness of key opportunities and resources. By leading data analytics efforts to assess objectives and key results, the position provides actionable insights for departments and projects reporting to the Vice President of Student Success. Through innovation, collaboration, and data-informed strategies, this role plays a critical part in creating a seamless and supportive student success experience. This role involves occasional travel across the district, as needed.

***The start date for this position will be effective after July 1st.

What you'll do:

• Design, implement, and manage innovative transfer and career programming to support students' academic and professional goals.
• Collaborate with internal and external stakeholders to ensure alignment with institutional goals and student needs.
• Oversee the management, optimization, and integration of student success platforms related to career, transfer, and success management.
• Provide training and support to staff and stakeholders on platform usage to enhance student outcomes.
• Develop and coordinate communication plans to effectively engage current students with key opportunities, resources, and programs.
• Ensure messaging aligns with institutional priorities and resonates with diverse student populations.
• Lead data analytics initiatives to assess objectives, key results, and program effectiveness across career and transfer services.
• Provide actionable insights and recommendations to support decision-making and continuous improvement.
• Oversee the administration and optimization of the Early Alert process to identify, track, and support at-risk students, collaborating with stakeholders to provide timely interventions and improve student outcomes.
• Develop and facilitate professional development opportunities to support departmental goals, special projects, and pilot initiatives aimed at enhancing career and transfer programming, improving operational efficiencies, and increasing the utilization of student success services.
• Work closely with departments and projects under the Vice President of Student Success to advance shared goals.
• Contribute to innovative strategies that foster a seamless and supportive student success experience.
• Other duties as assigned.

Education, experience, and other requirements:

* Master's Degree in a related field.
* Five (5) years of relevant experience.

Preferred Qualifications:

N/A