Job Title: Tech Lead (Date Center Engineer)
Location: Rochelle, IL
Duration: Long term Contract
Note
- Flex schedule Tuesday-Saturday for 3-4 weeks/month, Mon-Friday 1-2 weeks a month depending on blackout windows.
- Weekdays will be heavily 8am-4:30pm schedule, weekends will be based on change schedules for specific activities (i.e. Friday night or Saturday morning/afternoon)
- Be part of on-call rotation and be able to come to either site for high priority incidents as needed
Qualifications (must haves):
-3+ years as a data center engineer
-Expert knowledge in cabling and structured cabling infrastructure
-Experience working within ITSM and change management standards
-Knowledge of data center power and cooling
-Must have great communication skills and provide a professional level of customer service to our clients
Nice to Have:
-Experience with DCIM tools (particularly Device42) and ServiceNow
-Be able to utilize advanced test equipment for layer 1 troubleshooting (i.e. Fluke Versiv, Viavi, OTDR)
-Live within one hour of each data center location
-RCDD
Top 3-5 IT Skillsets/Experience:
-Experience planning deployments and physical cabling migrations within a larger/corporate data center
-Low voltage cabling standards and troubleshooting
-Basic understanding of core data center network technologies and topologies
-Operating within change management standards (particularly Service Requests, Incidents, and Changes)
-Project planning with minimal guidance, operates mostly independently
Tasks & Responsibilities:
- Troubleshooting of cabling, power, and cooling of devices within an enterprise data center
- Create and follow documentation and processes that are used in preparation, installation and cabling of systems
- Validate installations which lead to successful outcomes
- Interface with vendors and contractors directly and via ticketing systems
- Pack/unpack servers, hardware, and other related equipment
- Create innovative solutions to help streamline current processes
- Work with relevant groups to ensure all equipment is received and documented in a timely manner
- Manage and execute on projects independently; ownership of project work for internal applications and infrastructure towers
- Be part of an on-call schedule, be able to drive to site if need arises to assist in repair/troubleshooting within the SLA
- Oversee weekend work regularly
- Ability to be flexible with schedule for unplanned off-hour incidents and emergency changes
- Build bill of materials, work with vendors and procurement to purchase hardware
- Design and execute solutions for data center hardware and systems
- Coordinate with facility management on maintenance of critical systems (UPS, generator, cooling, etc.)
- Conduct and attend engineering meetings