Dealer Services Specialist II (Manheim San Antonio)

Cox
parental leave, paid time off, paid holidays, 401(k)
United States, Texas, San Antonio
Jun 06, 2025
Are you ready to drive your career forward? We're hiring a Dealer Services Specialist II to join our team at Manheim (part of the Cox family of businesses). In this role, you will be the pivotal point of contact for our dealer clients, ensuring their auction experience is efficient, professional and enjoyable. If you love cars and have exceptional customer service skills, we want to hear from you! What's in It for You? Here's a sneak peek at the benefits you could experience as a Cox employee: A competitive salary and top-notch bonus/incentive plans. Exceptional work-life balance, generous time-off policies and accommodating work schedules. Comprehensive healthcare, with multiple options for individuals and families. Generous 401(k) retirement plans with company match. Professional development and continuing education opportunities. Inclusive parental leave policies, plus comprehensive fertility coverage and adoption assistance. Extra perks like pet insurance, employee discounts and much more. Check out all our benefits. What You'll Do You'll help provide outstanding service and foster lasting relationships within the automotive community. Here's a closer look at how you'll make an impact: Represent the dealer sales lane on sale days and promote Manheim products and services. Receive reserve prices from dealers, assign order numbers, represent vehicles on the auction stage and negotiate conditional bids. Work with dealers, managers and coordinators to ensure vehicles are ready for auction, both in-lane and online. Provide training and consultation on our products and services Assist with customer care issues and respond to dealer inquiries, problems or concerns in a professional manner and escalate as necessary. Consult customers on floor prices and market values of vehicles. Walk vehicles with account representative and make recommendations for reconditioning to increase vehicle value. Coordinate with recon shops and lot operations to complete vehicle repairs, inspections and details to ensure vehicles are prepared and ready for sale. USD 19.57 - 29.38 per hour Compensation: Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Benefits: Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.