Accounts Receivable Coordinator

Job Summary
The Accounts Receivable (AR) Coordinator performs full cycle accounts receivable processing, proper account coding, discrepancy resolution, correct billing, preparation of monthly AR accruals, and monitoring of AR aging and system discrepancies.

Primary Objectives

• Executes timely, accurate, and complete billing and associated administrative processes.
• Accurately records customer payments.
• Supports preparation of monthly AR accruals with accurate, timely data entry.
• Creates credit and debit memos to appropriately resolve billing discrepancies.
• Communicates and collaborates effectively with internal and external customers to close open items timely.

Duties and Responsibilities

• Maintain department KPIs and accuracy ratings as defined by the department.
• Accurately invoice customers and record customer payments using multiple invoicing schedules and systems.
• Perform typing, faxing, mail distribution, phone messaging, and other office related duties as required.
• Enter and update customer and shipment information as needed.
• Assist in clearing collections issues such as credit memos, debit memos, and short pays.
• Research and correct discrepancies.
• Code invoices to appropriate general ledger accounts.
• Maintain accurate, timely, and thorough records in proprietary database.
• Run credit card reports to balance with bank deposits.
• Create deposits and post cash.
• Match and reconcile payments to invoices.
• Process credit cards for customer payments.
• Follow proper audit procedures to review aging reports.
• Receive and respond to customer calls and correspondence, provide excellent service, and escalate concerns as needed.
• Maintain timely contact with customers.
• Update schedule, logs, and tasks daily.
• Other duties as assigned.

QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education

• High school diploma or equivalent (HSED) and some college-level math or accounting courses required
• Associate degree in Accounting, Business, or a related field preferred

Work Experience

• 2+ years of experience with increasing responsibilities in a similar or related industry required

Required Knowledge, Skills and Abilities

• Demonstrated proficiency with Microsoft Office products at the following levels:
  • Excel: Intermediate level of skill
  • Word, Outlook: Basic level of skill
• Experience with ten key by touch and typing speed of 35 WPM required.
• Ability to perform basic math calculations including multiplication and percentages.
• Ability to communicate clearly with excellent verbal, written, and listening skills.
• Ability to work as an individual contributor or as a valued participant in a team based environment.
• Demonstrated ability to maintain confidentiality with tact and discretion.
• Excellent customer service skills with the ability to develop effective professional relationships.
• Strong attention to detail with a high degree of accuracy with data entry.

Preferred Knowledge, Skills and Abilities

• Advanced Microsoft Office skills in SharePoint, Access, and Outlook preferred

Competencies

• Delivers Results Rigorously drives self and others to achieve high levels of individual and organization performance.
• Focuses on the Customer & Market Continuously evaluates what is important to the customer/client and develops products or solutions that exceed expectations.
• Makes Sound Business Decisions Makes timely and well-informed decisions that advance critical priorities, capitalize on new opportunities, and resolve problems.
• Practices our Values Supports and models The Pasha Way; conduct reflects Excellence, Honesty, Integrity, Innovation and Teamwork.

PHYSICAL DEMANDS, WORK ENVIRONMENT, AND TRAVEL
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Hear and speak with sufficient clarity to understand and engage in telephonic information exchange; hear and understand verbal instructions; give and receive information verbally in person or via communication device - Often
• Walk/travel within office environment, crouch/bend to access floor-level storage - Often
• Use hands/fingers to operate office equipment, type/complete data input, write - Often
• Reach with hands, arms; lift, move and manipulate objects weighing up to 20 lbs - Regularly
• Sight sufficient to read instructions, documents, and screen-based information - Often
• Use hands/fingers to manipulate and file documents, folders, small objects - Regularly

Working Environment
This role requires work that may involve the following environmental conditions:

• Corporate office environment

Screening Requirements
Background Checks

Must be fully vaccinated against COVID-19, except as prohibited by law.
The information included in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive or exhaustive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

The salary range listed is based on the geographic zone associated with this role: Reno, NV. If you are applying to work from a different location, the salary range may vary to align with the cost of labor and market conditions in that area. For applicants from other zones, we encourage you to reach out to us to confirm the relevant salary range for your specific location. Starting pay will be determined by job-related factors including experience, education, and business needs and may be modified at any time.

Zone 3: Starting rate $19.75; up to $22.00 for highly qualified candidates