New

Institutional Research Data Analyst

Wake Forest University
United States, North Carolina, Winston Salem
May 24, 2025
External Applicants: Please ensure all required documents are ready to upload before beginning your application, including your resume, cover letter, and any additional materials specified in the job description. Cover Letter and Supporting Documents: Navigate to the "My Experience" application page. Locate the "Resume/CV" document upload section at the bottom of the page. Use the "Select Files" button to upload your cover letter, resume, and any other required supporting documents. You can select multiple files. Important Note: The "My Experience" page is the only opportunity to attach your cover letter, resume, and supporting documents. You will not be able to modify your application or add attachments after submission. Current Employees: Apply from your existing Workday account in the Jobs Hub. Do not apply from this website. *A cover letter is required for all positions;* optional for facilities, campus services, and hospitality roles unless otherwise specified. Job Description Summary The Office of Institutional Research supports institutional planning, evaluation, and data-driven decision-making by providing studies and analyses to university leadership and accurate statistical data to the public and external agencies. The Institutional Research Data Analyst will assist in the discovery of knowledge and insights through quantitative and qualitative research to ensure the success of Wake Forest University. They will be responsible for translating student, faculty, and staff data into clear, usable, actionable information that supports the crafting and execution of university strategies. The primary responsibilities of the Institutional Research Data Analyst generally fall into one of the three areas of effort: 1) extract data from university systems for aggregation and reporting, 2) knowledge discovery through analysis of data, and 3) visualize and communicate information derived from data to university stakeholders. The position is heavily involved in the querying, interpreting, and reporting of data from Workday, the university's student information system, as well as from other data sources. Although the position works singly, it collaborates with other departments that produce and consume data. Therefore, the position requires an effective communicator who can translate technical information for non-technical audiences. This position will be hybrid, anticipating two to three days a week in the office. Job Description Note: Applications will be accepted through Friday, June 6, 2025. Essential Functions: Ensure a high level of accuracy, demonstrate extraordinary attention to detail, apply strong proofreading skills, multitask effectively to meet deadlines, and adhere to ethical and legal standards in institutional research. Use data visualization and reporting tools to display and summarize data, trends, and patterns. Collect and integrate external data sets with internal data elements for analysis. Communicate and accurately present methodology and results of analyses to various internal audiences using a variety of visual, written, and/or verbal formats. Collaborate with data stewards (e.g. Registrar, Student Financial Aid, Human Resources, etc.) to understand data definitions and resolve data anomalies/questions. Collaborate with various university organizations (e.g. Undergraduate Enrollment Projection Committee, Finance, etc.) to understand their information needs and develop innovative, effective data analysis solutions that minimize bias. Extract data from Workday, data warehouse, and other sources then feed into R, Excel, Google Sheets, and PowerBI for data troubleshooting, aggregation, analysis, and reporting (e.g. enrollment projection models). Assist the Director of Institutional Effectiveness and other campus partners with the gathering, managing, reviewing, and analysis of assessment and evaluation data (e.g. surveys). Utilize text mining algorithms to analyze textual data and find patterns in textual datasets like open-ended survey items. Contribute to the development of content for Institutional Effectiveness & Assessment web pages. Promote the posting of new/updated OIR reports to the university community. Create ad-hoc reports. Maintain proficiency and continuously develop expertise in new developments in the data mining domain including methods, tools, and software. Required Education, Knowledge, Skills, Abilities: Bachelor's degree in data Analytics, Statistics, Mathematics, Computer Science, Informatics, or related field. One year of experience extracting, manipulating, analyzing, and synthesizing complex data sets to produce highly readable, informative reports and presentations. Advanced knowledge of R, SAS, and/or SQL. Proficiency in MS Excel, MS PowerPoint, MS Word, and/or Google equivalents. Experience using visualization software (e.g. MS Power BI). Ability to collaborate with a team, work independently, and meet deadlines. Strong orientation for customer service. Preferred Education, Knowledge, Skills, Abilities: Advanced degree in fields listed above. Two to three years of experience. Experience working in higher education administration, Institutional Research, or Institutional Effectiveness. Familiarity with Workday Student. Familiarity with IPEDS and Common Data Set. Accountabilities: Responsible for own work. Physical Requirements: Sedentary work primarily involves sitting/standing; communicating with others to exchange information; repeating motions that may include the wrists, hands, and/or fingers; and assessing the accuracy, neatness, and thoroughness of the work assigned. Environmental Conditions: No environmental conditions. Additional Job Description Time Type Requirement Full time Note to Applicant: This position profile identifies the key responsibilities and expectations for performance. It cannot encompass all specific job tasks that an employee may be required to perform. Employees are required to follow any other job-related instructions and perform job-related duties as may be reasonably assigned by his/her supervisor. In order to provide a safe and productive learning and living community, Wake Forest University conducts background investigations and drug screens for all final staff candidates being considered for employment. Equal Opportunity Statement The University is an equal opportunity employer and welcomes all qualified candidates to apply without regard to race, color, religion, national origin, sex, age, sexual orientation, gender identity and expression, genetic information, disability and military or veteran status. Accommodations for Applicants** If you are an individual with a disability and need an accommodation to participate in the application or interview process, please contact AskHR@wfu.eduor (336) 758-4700.