ADRC Community Health Worker

Milwaukee County oversees operations from our Airport, Behavioral Health, Child Support Enforcement, Combined Court Operations, Sheriffs Department, Community Reintegration Center, Human Services, Parks, Public Safety, Public Works, Fleet Operations, Transportation, and at the Zoo. Our departments are also dedicated to our Seniors in the Department on Aging, those with Disabilities, and Veterans Affairs. Our employees also remain committed to serve the cultural, human, recreational and social needs of the entire community.

Milwaukee County offers a wide variety of interesting jobs for people who want to make a difference in our community. Milwaukee County provides a competitive benefit package and is an Equal Opportunity Employer. If disability related accommodations are needed, please contact 414-278-3936. For application inquiries please contact careers@milwaukeecountywi.gov.

We are searching for Changemakers to come and join our team and discover our diverse and versatile community of independent spirits and unique talents, we are redefining the way you think about Milwaukee County!

Closing Date: May 25^th, 2025, or upon receipt of the first 50 applicant submissions

ADRC Community Health Worker

Hourly Range: $23.03 - $31.61

Milwaukee County is committed to employing a diverse work force. Bilingual Spanish and/or Hmong speaking individuals are encouraged to apply.

The Aging and Disability Resource Center (ADRC) of Milwaukee County Department of Health & Human Services provides FREE information and assistance regarding community resources and services for adults. ADRC staff assist individuals to plan for short-term and long-term needs, access community services and resources, and learn about programs and benefits available. Promoting Independence and Inclusion.

Job Summary: The Community Health Workers are the bridge that connect customers to care services and resources to support their health journey. Community Health Workers are community members who have lived experience in overcoming barriers to access, navigating systems, and utilizing resources in the communities they serve. The goal of this position is to improve health outcomes of people in their communities by addressing the well-being of the whole person.

Job Duties:

• Collaborate with Progressive Community Health Centers to provide customer and system navigation, including scheduling follow up visits, issue reminders, self-management support, deliver patient education, etc.
• Provide chronic disease and preventative guideline education to customers. Facilitate educational group session as needed. Work with customers to gain insights regarding barriers to care services or screenings.
• Maintain clear, thorough, accurate, and objective documentation of contacts with customers.
• Complete 100%-time reporting and encounter data reporting.
• Perform other duties as assigned.

Minimum Qualifications:

• Current resident of the State of Wisconsin.
• High School Diploma or GED equivalent required.
• At least one (1) year of experience working in the community in a community health worker position or similar role.
• Candidates must understand basic public health care, including health promotion and maintenance, chronic disease prevention, and self-care management at the community level.
• Must have in depth understanding of HIPPA and patient confidentiality.
• Must have a Community Health Worker Certification from Milwaukee AHEC or through an equivalent state program.

Preferred Qualifications:

• Associate degree.
• Bilingual in Spanish or Hmong.

Knowledge, Skills, and Abilities: Skills needed for success in this role include customer focus, excellent verbal communication skills, patience, ability to write succinctly, professionalism, critical thinking, strong organizational skills, and time management skills. The ability to work collaboratively with other units and organizations within and throughout the county. Excellent credibility in the community. Ability to relate well to people of various ages from diverse ethnic and cultural backgrounds.

NOTE: This ORIGINAL APPLICATION is open to qualified residents of the State of Wisconsin at the time of application. Candidates need to submit a full account of their training and experience (i.e., by submitting an up-to-date resume or by fully completing the application) during the application process and may also be asked to take additional written or performance tests as part of the selection process.

APPLICANTS MUST POSSESS MINIMUM QUALIFICATIONS AT TIME OF FILING APPLICATION

Milwaukee County is committed to fostering an equitable working environment, free from discrimination and harassment, on the basis of any characteristic protected by law. We prohibit any form of discrimination, harassment based on race, color, religion, sex, gender, gender identity or expression, sexual orientation, pregnancy, pregnancy related condition, national origin, age, disability, FMLA status, sexual orientation, military status, marital status, or any other category or status that is now or in the future protected by federal, state, and local law. We maintain a drug-free workplace and perform pre-employment substance abuse testing, background checks and pre-employment physicals subject to job requirements. If special accommodations are needed, please contact 414-278-3936.