Quality Control Manager

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Job Summary:

Join an elite mission supporting U.S. Customs and Border Protection (CBP) in the Southern California region, where your attention to detail and commitment to excellence will ensure superior building operations and maintenance across secure federal sites. As Quality Control Manager, you will lead the Quality Control Program across all contract activities-ensuring full compliance with performance standards, regulatory requirements, and mission-critical service delivery. Your leadership in inspection, documentation, and corrective action will safeguard the integrity of CBP facilities and support the vital mission of protecting America's borders.

Location: Southern California (San Diego/El Centro Region)

Responsibilities:

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  Develop, implement, and maintain a comprehensive Quality Control Program (QCP) in alignment with contract and PWS requirements.

  
  
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  Perform regular audits, inspections, and assessments of services delivered across over 200 CBP facilities to ensure performance compliance.

  
  
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  Maintain accurate, real-time inspection records and documentation of deficiencies, rework, and follow-up actions.

  
  
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  Work closely with Government representatives, subcontractors, and project managers to verify corrective actions and systemic improvements.

  
  
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  Lead root cause analysis investigations and provide detailed quality reports and updates to the Contracting Officer's Representative (COR).

  
  
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  Utilize the Computerized Maintenance Management System (CMMS) to track inspection outcomes, deficiencies, and metrics.

  
  
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  Provide training to staff and subcontractors to reinforce quality expectations and standard procedures.

  
  

Qualifications:

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  Minimum 5 years of quality control experience in building maintenance, operations, or federal service contracts.

  
  
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  Demonstrated expertise in ISO standards, federal acquisition regulations, and facility service auditing.

  
  
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  Strong knowledge of OSHA, NFPA, and EPA regulations relevant to facility operations.

  
  
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  Proficiency with CMMS platforms (e.g., TRIRIGA or equivalent).

  
  
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  Excellent written and verbal communication skills for reporting and team leadership.

  
  

Additional Requirements:

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  Must be eligible for CBP background investigation and suitability clearance.

  
  
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  Must be a U.S. citizen or lawful permanent resident with work authorization.

  
  

Contingent upon the award

DAWSON is an Equal Opportunity/VEVRAA federal contractor. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status, or any other characteristic protected by law.

DAWSON offers a best-in-class benefits program including medical, dental, and vision insurance; a 401(k) program with employer match; paid vacation and sick leave; employer-paid basic life and AD&D insurance; an Employee Assistance Program; and a flexible work environment. Additionally, employees can choose from several voluntary benefits including critical illness coverage; accident insurance; identity theft coverage; pet insurance, and more.

DAWSON gives preference to internal candidates. If no internal candidate meets our qualifications, external candidates will be given consideration.