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Quality Improvement Advisor - Quality & Safety

Telligen
United States, Iowa, West Des Moines
1776 West Lakes Parkway (Show on map)
May 23, 2025
As a Quality Improvement Advisor, you will serve as a primary liaison and coach for healthcare facilities, communities, or states experiencing unanticipated quality and safety concerns, focusing on just-in-time support and technical assistance to meet urgent, emerging needs. You must live in Colorado, Idaho, or Iowa. Approximate salary for Colorado: $91,201.50 - $96,268.25 Essential Functions You will collaborate with local healthcare partners, systems, and providers (nursing homes, hospitals, and/or outpatient clinical practices) to rapidly respond to emerging issues, such as public health emergencies, natural disasters, and other critical situations. You will analyze the challenge, support the creation of a quality action plan, coordinate a response, and report on progress. You will bring deep knowledge of healthcare systems, emergency management, have experience in quality improvement methodologies, and strong relationship-building skills to effectively engage with partners and providers across the healthcare continuum while ensuring alignment with both state and federal healthcare quality objectives. Requirements Bachelor's degree in public administration, public policy, public health, or a related field, required or equivalent experience (i.e. 10 years healthcare experience, associate's degree with 5+ years' experience, etc.). Healthcare quality improvement experience required. In-depth Knowledge of the principles of primary care, hospital, and/or nursing homes and quality improvement methodologies and practices. Strong interpersonal skills, with the ability to build productive relationships with c-suite, clinicians, administrators, and other health professionals. Exhibit the capacity to respond swiftly and effectively to dynamic and time-sensitive situations, strategically manage operational priorities, and deliver consistent, resilient leadership when facing complex challenges. Ability to coach and facilitate improvement activities with providers and partners, providing technical assistance in designated subject matter expertise or setting-specific areas. Preferred Skills/Experience: Master's degree in public health, quality improvement science, health informatics, or related field. Licensed RN, LPN, MSW, or CPHQ. Course work in emergency management, criminal justice, business, public safety, public administration or related field preferred (including FEMA ICS-100, ICS-200, and ICS-800) Familiarity with Emergency Preparedness Plans Proven experience in supervising and mentoring multidisciplinary teams, including QIFs or equivalent roles. Proven ability to manage project timelines, meet deadlines, and produce detailed written reports. Knowledge of federal and state emergency management frameworks (NIMS, ICS). Experience in translating complex data into actionable insights and meaningful narratives for multidisciplinary teams, including clinical and non-clinical audiences. COMMITMENT TO SAFETY As part of our commitment to health and safety, some roles may require additional health protocols (i.e. personal protective equipment or vaccination) Who We Are: Telligen is one of the most respected population health management organizations in the country. We work with state and federal government programs, as well as employers and health plans offering clinical, analytical, and technical expertise. Health has changed a lot through our 50-year history, but what has remained constant is that we care deeply about who we serve and what we do. Our success is built on our ability to adapt, respond to client needs, and offer innovative solutions. Our business is our people and we're looking for talented individuals who not only believe in our mission but who are ready to take ownership and make a difference in the lives of people, in the world of health. Learn more about who we are and what we do at www.telligen.com/about-us Are you Ready? We're on a mission to transform lives and economies by improving health and getting there means following through on our values of Ownership, Community, Ingenuity & Integrity. Ownership: As a 100% employee-owned company, our employee-owners drive our business, our solutions, and share in our success. When employee-owners grow and thrive, we all win. Community: Putting others first and being a good corporate partner wherever we work, and play makes us who we are. We Show Up. For our clients, for our communities, and for each other. Ingenuity: We're a team of passionate professionals driven by hard work and big ideas. We understand that high-value breakthroughs come from taking calculated risks. If it will benefit our clients and advance our mission, we're all ears. We celebrate free-thinking and challenge the status quo, so brainstorm away! Integrity: Smiling faces (virtual or in-person) are the norm around here. We enjoy a friendly work environment where everyone is dedicated to mutual trust, respect, and excellence. Thank you for your interest in Telligen! Follow us on Twitter, Facebook, and LinkedIn to learn more about our mission-driven culture and stay up to speed. Telligen and our affiliates are Affirmative Action, Equal Opportunity Employers (EOE/M/F/Vet/Disability), and E-Verify Participants. Telligen will not provide sponsorship for this position. If you will require sponsorship for work authorization now or in the future, we cannot consider your application at this time. Telligen does not accept 3rd party solicitations from outside staffing firms.