Technical Program Manager

THE HIGH LEVEL

Iron Bow Technologies is seeking an experienced Technical Program Manager to support an existing, long-term Federal Government customer, the Department of Justice (DOJ) Civil (CIV) Division. Our Technical Program Manager partners with the contract leadership to support and ensure oversight of contract requirements, operability, coordination, and reporting. The Technical Program Manager will engage with team members across the project organization to coordinate and monitor team activities, team performance, and ensure staff are meeting program objectives. Our manager will assess and address obstacles that impact the team's ability to accomplish assignments through coaching and mentoring, with a focus on team-member and program-wide successes. Our manager will be well-versed in the SDLC and in software development methodologies. This position requires onsite work at the customer site in Washington, DC. Once acclimated into the program, our manager does have the opportunity to move to a hybrid schedule.

WHAT YOU'LL BE DOING

The Technical Program Manager provides daily oversight and guidance to team members and engineers responsible for executing multiple task areas within the DOJ CIV division. This includes documenting, updating, developing, and implementing automation scripts, and developing scripts to automate Active Directory to perform account management, organizational unit modifications, access control list security changes, develop/deliver training, and plan/facilitate enhancement reviews with project leadership. Also includes taking lead planning and coordinating with team members to stand up new tools within the organization. Responsibilities include:

• Understanding our client's business needs and continually strive to meet these needs
• Engaged with DOJ CIV leadership and program/contract leadership - be prepared to provide status to senior leaders, verbal and presentation.
• Planning, execution, and coordination of activities associated with designated development projects
• Ensuring project objectives are accomplished within scope and schedule, and consistently meet expected quality parameters - engage and assist with coordinating and monitoring work assignments across multiple organizational areas of the program
• Managing development teams with projects that will most often follow Agile methodologies, and developed using Java, .NET, C#, VB, PowerShell, JavaScript, Power BI, Power Apps, SQL Server 2016
• Continually support our goal to maintain five-nines uptime, and support IT Security's scanning of existing web applications when needed
• Support sprint planning, maintain and groom backlogs, host/participate in the daily standups, remove obstacles that impede progress
• Ensure releases and patches are deployed following an approved schedule - create release checklists
• Adhere to accessibility compliance guidelines from Rehabilitation Act (Section 508) and the DOJ website administration policies and remedy out of compliance content
• Respond to Internet and Intranet updates using CMS platforms, such as Drupal and SharePoint
• Troubleshoot, document, and resolve complex problems with web content, browser compatibility, database performance, and task automation
• Manage and support the review, update, and maintenance of documentation for overall effectiveness, completeness, and accuracy
• Plan and manage the creation of fully functional web forms/GUIs for end users to process action request, update inventory, and automate repetitive tasks, as well as indexing, SQL query development, job automation, and database optimization while actively searching for security vulnerabilities
• Develop user enhancements approved by project leadership, including requirement capture, determine detailed requirements, solution/design, and testing in the controlled testing environment

WHAT YOU BRING TO THE TABLE

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  You bring a minimum of 10 years of experience overseeing/managing complex, mission critical application/software development projects

  
  
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  Knowledge and understanding of ITIL, CMMI, and ISO best practices, and PMBOK

  
  
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  Proficient in the Microsoft Office Suite, including MS Project, and with SharePoint

  
  
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  You had successes managing and coaching teams that span across multiple areas of the program's organization

  
  
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  A comprehensive understanding of Agile development and understating/executing Agile methodologies, including maintaining/grooming the product backlog, determining team velocity, sprint planning

  
  
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  Ability to simultaneously manage multiple development projects with varying levels of complexity

  
  
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  Strong propensity and aptitude for solving client business needs

  
  
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  Supported team that have been responsible for managing code branches, code merges, and nightly builds - and has successes maintaining Dev/Test environments that replicate the Prod environment

  
  
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  Ability to effectively communicate with all levels of the project team, and with Exec Leadership

  
  
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  BS in Computer Science, Engineering, or other relevant discipline

  
  
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  Ability to hold / maintain an active Top-Secret clearance - will consider an interim Top-Secret clearance

  * You hold active PMP and CSM certifications

  
  

TRAVEL REQUIREMENTS

This position requires candidates based in the greater Washington, D.C. metropolitan area so that they are accessible to multiple DC-area locations. There are no travel requirements outside the DC metro area.

WHY YOU'LL LOVE IT

• Be a leader in providing the highest level of customer experience excellence in a fast past and exciting environmentand a role model for team members.
• Iron Bow is rapidly growing and with growth comes opportunity for all.There is palpable energy and momentum across the company that is easy to tap into and be inspired by.
• Be a part of organizational transformation. Now's the time to join. Iron Bow is redesigning our customer and employee experience. This new approach elevates all and truly enables success.

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