PATIENT NAVIGATOR - PRN

MU Health Care
United States, Missouri, Columbia
1 Hospital Drive (Show on map)
May 22, 2025
Shift: Weekdays with rotation of Saturday weekend shift. Department: Care Management Compensation: * Base Pay Range: $24.93 - PRN Rate * Shift Differentials: o Additional $0.50 per hour for evening shifts o Additional $0.70 per hour for night shifts o Additional $1.00 per hour for weekend shifts o Additional $1.50 per hour for weekend evening shifts o Additional $1.70 per hour for weekend night shifts ABOUT THE JOB MU Healthcare is looking for a compassionate and proactive team member to join us in revolutionizing patient care. We need someone with a knack for understanding individual needs and a passion for making a difference. As a vital member of our team, you'll be at the forefront of ensuring seamless transitions for our patients, from their first steps through our doors to their safe journey home. Your ability to connect with people, coupled with your organizational skills, will play a pivotal role in coordinating resources, transportation, and discharge planning. If you thrive in a fast-paced environment and are driven by the opportunity to positively impact lives, we want you on our team. Join us in shaping the future of healthcare. ABOUT MU HEALTH CARE At MU Health Care, we have an inspired, hard-working and collaborative environment driven by our mission to save and improve lives. We believe anything is possible and rally around solutions. We celebrate innovation and offer opportunities to be a part of something bigger - to have a voice and role in the work that is serving our community and changing the field of medicine. Our academic health system - the only in mid-Missouri - is home to multiple hospitals, including the region's only Level 1 Trauma Center and region's only Children's Hospital as well as over 90 specialty clinics. Here, you can define your career among our many clinical and nonclinical positions - with growth, opportunity and support every step of the way. Learn more about MU Health Care. Learn more about living in mid-Missouri. EMPLOYEE BENEFITS * This position is not benefit eligible. DETAILED JOB DESCRIPTION Assess the patient's non-clinical needs and assist accordingly with improving adherence to patient plan of care, including the handling of travel, connecting the patient with community resources and support groups, acquiring insurance and financial information for support of care, etc. Orient new patients to the service line through the provision of information about availability of parking, way finding to check-in areas, meeting different members of the care team, etc. Handle patient inquiries and collaborating successfully with other members of the care team to assist as needed. Facilitate of the patient's transition from the setting of care to the next setting of care. Serve as an empathic advocate for the patient throughout the patient's care. May complete unit/department specific duties and expectations as outlined in department documents. REQUIRED QUALIFICATIONS Two (2) years of experience in health care, or education may be used in lieu of experience. PREFERRED QUALIFICATIONS Associate's degree in health-related field. Additional license/certification requirements as determined by the hiring department. PHYSICAL DEMANDS The physical demands described here are representative of those that must be met with or without reasonable accommodation. The performance of these physical demands is an essential function of the job. The employee may be required ambulate, remain in a stationary position and position self to reach and/or move objects above the shoulders and below the knees. The employee may be required to move objects up to 10 lbs. Equal Employment Opportunity The University of Missouri is an Equal Opportunity Employer.