Director of Sales

The 1,054-room Omni Boston Hotel at the Seaport is the newest luxury hotel in the City of Boston, and the most significant hotel project in the city for the last forty years. The property features seven outlets for drinking and dining, a signature spa, fitness center, and rooftop pool. It boasts more than 100,000 square feet of meeting and event space, and caters to the most discerning clientele.

Join Our Team at the Omni Boston Hotel at the Seaport - Where Creativity Meets Excellence

At the Omni Boston Hotel at the Seaport, we're more than just a luxury hotel - we're a destination where bold ideas and fresh perspectives thrive. Located in the vibrant heart of the Seaport District, our AAA Four Diamond hotel features 1,054 sophisticated guestrooms, 52 exclusive suites, seven exceptional dining experiences, a scenic rooftop pool, a luxurious Breve Spa, and over 100,000 square feet of dynamic event space. But what truly sets us apart is the people who bring their passion, creativity, and drive to everything they do.

Voted "2023 Best Places to Work" by the Boston Business Journal, we're seeking a Director of National Accounts who isn't just looking for a job - but is ready to make an impact. If you're someone who thrives in a fast-paced, collaborative environment, and has a knack for driving sales and shaping strategic growth, we want you to be part of our award-winning team.

The Omni Boston Hotel at the Seaport, acclaimed as the #1 Meeting Hotel in the Northeast and #13 in North America by CVENT in 2025, is searching for a visionary Director of Sales. We need a leader who embodies strong leadership, can elevate overall revenue growth, champions a team and customer-centric approach, and desires to join an industry-leading company. Based in Boston, you will take charge of a dynamic group sales team focused on acquiring and developing key accounts and generating substantial revenue. If you are goal-oriented, energetic, and bring prior leadership experience, you'll find the ideal environment to thrive with us.

This role is critical for maximizing revenues for the Omni Boston Hotel at the Seaport through direct sales initiatives, targeted marketing, and specific activities aimed at group sales accounts. Success will be measured by increased revenues from group room-related bookings, an improved share of account revenue, and enhanced customer value.

Extensive full-service hotel leadership experience is a mandatory requirement for this position.

Lead the hotel's group sales team, which includes five Directors of National Accounts, three Group Sales Managers, and four sales coordinators.
• Collaborate with the Director of Sales & Marketing to develop, implement, and refine strategies and action plans for generating top-line revenues.
• Assume responsibility for managing the accuracy, and maximizing the volume and conversion of the group sales pipeline.
• Oversee the property's client and account management to ensure production targets are consistently met and client satisfaction remains high.
• Inspire productivity across all sales staff through effective guidance, tailored development, and consistent support.
• Maintain the Sales Team's commitment to a proactive solicitation environment.
• Ensure that all administrative procedures are operating efficiently.
• Enhance the hotel's visibility through active participation in industry associations and trade shows.
• Cultivate a challenging and stimulating environment to foster comprehensive career development and personal growth.

• Bachelor's degree or equivalent professional experience.
• Minimum of 5 years of large hotel sales experience in a director or senior leadership capacity.
• Must be a self-motivated team player who consistently contributes positive energy.
• Exceptional interpersonal skills and the proven ability to excel in a team-oriented setting.
• Outstanding capability in delivering group presentations, both written and oral.
• Adept at managing multiple priorities and effectively re-prioritizing when necessary.
• Robust business planning, account planning, and budget management expertise.
• Demonstrated ability to be innovative in developing revenue-driving strategies.
• Proven track record of connecting strategic actions directly to measurable results.
• Strong financial/statistical analysis and business case development skills.
• Profound understanding and expertise in the sales process.
• Extensive experience in account management.
• Experience in a convention center hotel.
• Proficient in the use of Excel, Word, and PowerPoint.
• Travel - 25%.

PERKS AND BENEFITS:

• A Culture of Creativity & Growth: We believe in nurturing talent, fostering a collaborative atmosphere, and empowering you to think outside the box.
• Comprehensive Benefits: From health insurance and a 401(k) match to generous paid time off (PTO) and complimentary meals - we take care of our team.
• All-Inclusive Culture: Be part of a team that values performance, innovation, and a positive, all-in approach to hospitality.
• Employee Perks: Enjoy discounted rates at Omni properties nationwide, plus access to exclusive opportunities that come with being part of a global hospitality brand.
• Flexible Hybrid Work Schedule: Enjoy the best of both worlds with a balance of in-office collaboration and remote flexibility to support your productivity and well-being.